PhD Candidate, Department of Communication, Media and Film, University of Calgary
Crystal is working on her PhD in the Department of Communication, Media and Film at the University of Calgary, where she is exploring the stakes of letting algorithms and artificial intelligence decide what we say. Her research extends from a decade-long professional practice in strategic corporate communication in which she observed individuals and workplaces grow increasingly reliant on computer-mediated communication. Out of these many experiences, she developed a fierce commitment to researching and teaching human-centred, curious, creative, and empathetic communication.
If youre a Gmail user, you might have recently noticed a ghost-like presence in your email account. Its light grey, and it comes and goes, sometimes when youre not expecting it. And, like most ghost sightings, glimpses of...