The Delta Companies Makes Significant Investment to Enhance the Candidate/Client Experience

DALLAS, April 04, 2017 -- The Delta Companies (TDC), a leading staffing firm for healthcare professionals nationwide, has announced it is investing significantly in infrastructure and technology to make it easier for clients to work with the firm — and to enhance the visibility of the providers it serves. The investment will target business intelligence and process improvements with the goal of further marketing all available staffing positions to reach more new and existing candidates. The improvements are also designed to provide a deeper 360-degree view for members (employees), clients, and candidates, and raise the firm’s current customer satisfaction standards.

TDC’s investments include:

• New financial controls and automation platform: Automates complex manual and repetitive processes, thereby reducing inefficient hours within the financial closing process.
• New business intelligence tool: Provides a deeper, more robust analysis of data that enables the firm to better interpret information for faster, more accurate decision making.
• Upgrading the customer relationship management/application tracking system of record: Boosts day-to-day efficiencies in marketing and recruiting, provides deeper engagement with healthcare providers and clients, and sets the foundation for an expanded application environment for the future.

“Process improvement is the proactive task of identifying, analyzing, and improving upon existing business processes within an organization for optimized efficiency and effectiveness, and to raise the standards of quality to a higher level,” explained Carlos Rios, Vice President of Enterprise Development for TDC.

“TDC is focused on making it easier and more effective for people to do business with us,” said Bill Tracewell, CEO for TDC. “These improvements give us the tools to make our firm more efficient, agile, and customer friendly — and enables us to create more access for more people.”

ABOUT THE DELTA COMPANIES

The Delta Companies offers permanent and temporary staffing solutions nationwide for physicians, physician extenders, therapy and other allied healthcare professionals. Physician staffing services are represented by Delta Physician Placement and Delta Locum Tenens. All other allied healthcare staffing services are represented by Delta Healthcare Providers.

For More Information, Contact:

Eric Sasser
Director of Advertising, The Delta Companies
Four Hickory Centre
1755 Wittington Place, Suite 175
Dallas, TX 75234
(800) 521-5060 x4600
[email protected]
http://www.thedeltacompanies.com