Professor of Information Systems, University of Maryland, Baltimore County
I am a professor in the Department of Information Systems at the University of Maryland, Baltimore County (UMBC). Generally, my research contributes to the fields of human-computer interaction (HCI), computer supported cooperative work (CSCW), and health informatics. I investigate situated communication and collaboration practices in healthcare, and, in turn, develop and deploy new mechanisms for collaboratively sensing, presenting, and interacting with information. I conduct my research through a sociotechnical lens – one in which we cannot extricate technical systems from ‘being in the world’. My process is to engage those not often prioritized in the digital health design process to counter hegemonic discourse and oftentimes making the invisible work visible.

Mar 23, 2022 10:27 am UTC| Life
Recently, the U.S. Social Security Administration sent out an email to subscribers of its official blog explaining how to access social security statements online. Most people know to be suspicious of seemingly official...