Lecturer, Essex Business School, University of Essex
James joined the University of Essex in 2019 as a Lecturer in Management. He was previously an associate Lecturer at the University of York and a regular Officer in the Armed Forces where he held a series of appointments in the Educational and Training Services branch. His mainstream teaching work covered modules on management and leadership, military analysis of strategy, international relations and cognitive bias. Other related work included advising on the design and delivery of promotion courses for the Royal Engineers and for some foreign Armed Forces. He also had significant engagement with language teaching in the UK and the Middle East, serving as head of the language wing at the Defence College of Intelligence and Security. James has completed a PGCE in Further Education and an MSc in Educational Practice and Innovation. His PhD and subsequent research interests focus on the finance, governance and leadership of organisations in a historical context.
James' research interests include corporate strategy, statistical accounting, transport economics, leadership in organisations and hybrid organisations. His latest book is London Transport A Hybrid in History 1905-48. It combines a revisionist historical narrative with a systematic analysis of quantitative and qualitative research to explore how and why the London Passenger Transport Board achieved rare popularity among its customers.
The London Underground opened in 1863, more than 150 years ago. A lot has changed since then but a lot of the gripes about travelling on the tube remain the same. A pretty standard list of current complaints includes: its...