
The customer is rarely right, often self-obsessed and may be best ignored
Mar 25, 2016 00:56 am UTC| Insights & Views
Customer focus is an enduring and fundamental principle of business. The logic goes that success will follow if you identify and solve customer problems, use them to build new products or services, and create strong...
Forced academisation by proxy: when schools have little choice but to convert
Mar 25, 2016 00:52 am UTC| Insights & Views Life
All schools in England that remain under local authority control are now living with the threat of being forced to become academies. As the mother of a child who attends a school that chose to become an academy, rather...

Could super recognisers be the latest weapon in the war on terror?
Mar 24, 2016 23:28 pm UTC| Insights & Views Technology
In the wake of the terror attacks on Brussels, Belgian police rapidly identified two of the suicide bombers that carried out the attacks: brothers Khalid and Brahim el-Bakraoui, both Belgian nationals. The identification...
What would Brexit really mean for the UK's fishing industry?
Mar 24, 2016 23:20 pm UTC| Insights & Views Business
Fish is as tasty and popular as ever, but no one seems to like the policies that regulate the industry behind it. For decades, European management of fisheries has been lambasted by fishers, conservationists and...

Eye in the Sky movie gives a real insight into the future of warfare
Mar 24, 2016 22:59 pm UTC| Insights & Views
Eye in the Sky is a tight British thriller staring Helen Mirren, Breaking Bads Aaron Paul and the late and already missed Alan Rickman. That should be enough to know to get you down to the cinema to see this recently...
This Easter, churches will be praying for a rebirth
Mar 24, 2016 22:50 pm UTC| Insights & Views Life
Death and resurrection are the central themes of the main Christian festival of Easter. And this Easter, these themes are becoming uncomfortably close for thoughtful church leaders. With the recent damning revelations...

FxWirePro: A glimpse on hedging scenario as 3M EUR/GBP IVs spiking higher ahead of Briferendum
Mar 24, 2016 14:01 pm UTC| Insights & Views
With the adjustment to the IVs, risk reversals and next significant event that can have the major impact on EURGBP would be UK referendum (that is scheduled 2 months from now), 3M IVs of EURGBP are still conducive for call...