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Ford Motor is being investigated by the U.S. National Highway Traffic Safety Administration (NHTSA) for the issues related to the previously recalled Ford Explorer models. It was revealed that the repairs done on the SUVs may have caused different problems on the units.
Drivers of the repaired Ford Explorers have filed complaints with the NHTSA saying their vehicles’ started acting erratically after the fix. These statements of dissatisfaction were the reason that prompted the transportation department to launch an investigation.
As per Michigan Live, the recall was initiated last year by the Ford Motor Company, and after the fixes, some owners claimed they were still losing power or torque transmission of the rear wheels. They said that new issues have cropped up after the automaker fixed the original defect.
The initial recall of some Ford Explorers involved the replacement of the bushing and the axle cover or the updating of software for the electronic parking brake. The authorized dealers will perform these remedies to resolve the issue with the rear axle mounting bolt that may break or crack and cause the disconnection of the drivetrain.
Before the recall was announced, Ford Motor already received about 235 warranty claims for the said issue. In the announcement, the automaker said that more than 250,000 units with model years 2020-22 were affected.
Most of the recalled Explorers had 2.3-liter engines, 3-liter or 3.3-liter hybrids and the 3-liter ST. It also covered the 2020 and 2021 Explorer Police hybrids and units with 3.3-liter gas engines.
The Associated Press News was the first to report about the investigations on Ford Motor after obtaining documents related to the case. The NHTSA started the probe after getting complaints of vehicles suddenly rolling away even when parked, and this happened after the repairs on the initial recall.
Then again, it is fortunate that no injuries were reported, although one driver was said to have struck a utility pole when his Ford Explorer rolled downhill, and they think it was due to the drivetrain’s disengagement. Ford Motor is currently working with the NHTSA to look into and solve the matter.
Photo by: Rendy Novantino/Unsplash
