Naver to launch speedy same-hour delivery service soon

Naver Corp. is making some changes in its business units and announced that its B2B and AI units are being bundled with its New Cloud department, which is centered on Naver Cloud. Under this new department, the South Korean internet giant is planning to launch a same-hour delivery service at the end of this year.

Last week, the company unveiled a Naver Arrival Guarantee solution that assures same-day delivery to customers. As per The Korea Economic Daily, during the earnings call that was held on Monday, Nov. 7, the firm’s chief executive officer, Choi Soo Yeon, shared the plans with everyone.

“We will introduce a new type of service that allows for delivery within one hour by liaising with a number of supermarkets,” the Naver chief said at the conference. “We will strengthen our fast-delivery services in tandem with the Naver Fulfillment Alliance, which includes CJ Logistics.”

She went on to say, “We will link the service provider with the customer on a platform that assembles a wide range of data and aggregate the company’s technological prowess into one area to optimize the entire business chain - from infrastructure to solutions.”

It was also shared that Naver will restructure its AI and B2B units departments will be restructured and place them under the New Cloud department. The CEO said that they would also work on business expansion in Japan through partnerships with Softbank Group and Z Holdings Corp.

In any case, Pulse News reported that aside from the speedy delivery, Naver will also make sure that the vendors or merchants are receiving delivery updates in real-time to make their e-commerce business better.

Naver said that by providing real-time delivery updates to vendors, both the shoppers and merchants would be able to build confidence in e-commerce transactions. This program is also part of the arrival guarantee scheme that was introduced last week. This will provide SmartStore e-commerce platform tenants with logistics data and other sales processes, including warehouse inventories, courier service providers, and the status of deliveries.

Finally, Naver is confident that it will be able to offer delivery and other logistics data to its customers so they can plan well and enhance their respective business marketing strategies.

Photo by: Naver Website