LYONSCG Helps Timex Transform its Digital Commerce Experience

CHICAGO, March 27, 2017 -- Lyons Consulting Group (LYONSCG), a leading digital agency and global commerce service provider, announced its engagement with Timex, the iconic American watch brand. Timex partnered with LYONSCG to help transform its digital commerce operations and online brand presence, launching the new Timex.com in time for the 2016 holiday shopping season. LYONSCG provided eCommerce strategy, experience design, and platform implementation services for the new site, and continues to work with Timex to provide ongoing agency and support services.

Tracing back to 1854, Timex has been the iconic American watch brand for more than 150 years. Focused on quality, durability, and elegant design, Timex is known for making watches that can “take a lickin’ and keep on tickin’.” Timex watches have stood the test of time, with products just as stylish and innovative today as they were 150 years ago. 

In early 2016, Timex was ready to take the next step in its digital revolution. Its previous eCommerce solution lacked stability and could not easily scale to support the brand’s strategic initiatives and meet evolving consumer expectations. Timex wanted a more stable and flexible commerce platform that would support continuous innovation; empower its business users to manage content and the brand experience; and a dynamic new site design that better aligned with its brand.

LYONSCG led a highly coordinated effort across many fronts to launch the new site under budget and ahead of schedule, with plenty of time before the holiday shopping season. The project included transitioning from a custom, in-house solution to an industry-leading cloud commerce platform; developing a multi-site architecture to facilitate international expansion; a complete site redesign; and several complex back-end integrations including order management, payment, tax, analytics, tag management, and marketing automation technologies.

“We are very pleased with the transformation of our eCommerce business and the performance of the new Timex.com. Our collaboration with the LYONSCG team will position us to scale further, quickly and effectively building a global business,” said Kimberley Correia Hunt, Vice President of eCommerce at Timex. “Throughout the project and beyond, LYONSCG demonstrated a willingness to understand our brand and business, ensuring the delivery of valuable solutions without sacrificing quality. We continue to partner with LYONSCG to continually deliver against business needs and evolve our brand and business. LYONSCG is helping Timex make this a reality.”

The LYONSCG experience design team created a stunning new design that captures the timeless beauty of the Timex brand. The site features a fully immersive brand experience with rich imagery, sophisticated search, and integration with social media.

“We are so excited to be working with Timex,” said Dave Barr, Co-Founder and Executive Vice President at LYONSCG. “It’s a great brand and a wonderful team. From the beginning, the client had very clear objectives and our team was fully committed to helping them realize their goals. We look forward to our continued partnership and helping this iconic brand remain forever timeless in the world of digital commerce.”

For more details, view the LYONSCG Timex case study.                                                                              

About Lyons Consulting Group
Lyons Consulting Group (LYONSCG) is a leading global commerce service provider, with capabilities that include consulting, digital agency, systems integration, technology services, and managed services. LYONSCG combines proven methodologies, deep technical expertise, and award-winning design to create digital commerce experiences that engage and convert consumers and buyers. Hundreds of leading B2C and B2B brands trust LYONSCG to realize their commerce vision and continually optimize it to drive profitable growth. LYONSCG is a strategic partner of Salesforce Commerce Cloud, SAP Hybris, and Magento; is the recipient of Salesforce Commerce Cloud Global Sales Partner and Delivery Partner of the Year awards, and Magento Partner Excellence and Magento Innovator of the Year awards. For more information, go to www.lyonscg.com.

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