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ARLINGTON, Va., March 11, 2016 -- Favor TechConsulting, LLC (FTC) — a leading provider of IT solutions to the federal government — today announced it has been awarded certifications for the International Organization for Standardization (ISO) 9001:2015 Quality Management and ISO 20000-1:2011 IT Service Management by the Foundation for Policy and Governance in Marlton, NJ for its Quality Management System and Information Technology Service Management System, respectively.
“Our ability to attain certifications in both ISO 9001:2015 and ISO 20000-1:2011 exemplifies FTC’s commitment to quality,” says Don Sottile, FTC Chief Technology Officer. “This further demonstrates that we are committed to integrating quality and value into the processes and services that we offer and validates that our team is fully devoted to providing our customers with the best possible outcomes via our quality management and IT service management.”
The ISO 9001:2015 quality management standard was developed and published by ISO and establishes an effective quality management program for companies. The key tenants of ISO 9001:2015 include customer satisfaction and establishing processes for continuous improvement, areas that FTC values highly. FTC has implemented ISO 20000-1:2011 Service Management System to supplement our ISO 9001:2015 processes along with our CMMI® for Services (CMMI-SVC) v1.3; Maturity Level 3 management framework model.
About Favor TechConsulting, LLC
FTC is a CMMI-SVC Level 3 appraised, ISO 9001:2015, ISO 20000-1:2011 certified, CVE verified SDVOSB, EDWOSB, and certified 8(a) small disadvantaged business. FTC currently supports the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Department of Homeland Security (DHS) Customs and Border Protection (CBP), Department of Defense (DoD), Washington Headquarters Services (WHS), Intelligence Community (IC), and the Department of Health and Human Services (HHS) Centers for Medicare & Medicaid Services (CMS). FTC takes a customer-centric approach in leveraging industry-recognized best practices in information management and technology to ensure delivery of cost-effective, quality driven solutions.
For more information about FTC or to view the ISO Certificates and Letters please visit http://www.ftc-llc.com.
Contact: Benjamin Lin, COO Favor TechConsulting, LLC [email protected] 301-468-0797
