Russia Signals Further Restrictions on Telegram Amid Ongoing Regulatory Disputes 
Ralph Lauren Unveils Elegant Fall 2026 Women’s Collection Ahead of New York Fashion Week 
Cloudflare Forecasts Strong Revenue Growth as AI Fuels Cloud Services Demand 
Samsung Electronics Sees Sustained AI-Driven Demand for Memory Chips Into Next Year 
CBA Shares Surge After Record Half-Year Profit as Rate Outlook Improves 
Air New Zealand Cabin Crew Strike Set for February 12–13 Amid Failed Talks 
Taiwan Says Moving 40% of Semiconductor Production to the U.S. Is Impossible 
Trump Administration Plans Chip Tariff Exemptions for Big Tech Amid AI Data Center Push 
FDA Rejects Review of Moderna’s Flu Vaccine Application, Shares Slide 
Innovent Biologics Shares Rally on New Eli Lilly Oncology and Immunology Deal 
Macquarie Group Shares Jump as Third-Quarter Trading Conditions Improve Across Key Units 
AST SpaceMobile Joins MSCI ACWI Index as Largest New Addition, Boosting Market Visibility 
Ancora Holdings Builds $200M Stake in Warner Bros Discovery, Targets Netflix Asset Sale Plan 
Samsung Electronics Shares Jump on HBM4 Mass Production Report 
ByteDance Advances AI Chip Development With Samsung Manufacturing Talks 
SpaceX Pivots Toward Moon City as Musk Reframes Long-Term Space Vision 
Alphabet Plans Rare 100-Year Sterling Bond to Fund AI Expansion 
TULSA, OK , Jan. 09, 2018 -- Smart applications of data-powered technology are revolutionizing the customer self-service experience delivered by financial institutions. Enacomm, Inc., a leading provider of intelligent interactions and customer authentication technologies for banks, credit unions and credit card companies, has teamed up with Advantel, a leading technology solutions provider deploying integrated voice and data solutions for clients around the world. Through the partnership agreement, Advantel will make available to financial institutions both VPA (Virtual Personal Assistant) banking and the Enacomm Financial Suite (EFS), which includes a hosted, dynamic interactive voice response (IVR) system for personalized customer interactions.
“Advantel’s team of experts designs, implements and maintains powerful converged solutions for businesses worldwide,” said Enacomm CEO Michael Boukadakis. “Enacomm is proud that our next-generation customer self-service technologies are now part of Advantel’s arsenal. We’re confident that making AI and phone banking available to financial institutions will help open additional doors, with Advantel’s current and prospective customers.”
Harnessing artificial intelligence, VPA is Enacomm’s solution for financial institutions’ self-service users that works with popular Virtual Personal Assistants, such as Amazon Alexa and Google Home. Using Enacomm’s hosted systems, a properly authenticated user can confidently conduct secure bank transactions and gain virtually full access to their financial accounts – with the sound of their voice.
The Enacomm Financial Suite provides a range of software tools, from powerful voice biometrics to customer relationship management (CRM), as well as added levels of security. Enacomm’s data-driven IVR solution uses customer intelligence to efficiently direct calls, personalization to help retain customers, and context preservation to provide fast, superior self-service.
“Enacomm’s AI-assisted banking and intelligent IVR are best in class and complement the technologies that already play key roles in the solutions we develop for our customers,” commented Mark Ritchie, President of Advantel. “We’re excited to bring these products to market. AI and machine learning are the future of customer self-service.”
For more information on VPA banking and the Enacomm Financial Suite, go to www.enacomm.net.
About Enacomm
Enacomm is a leading provider of innovative, interactive and intelligent customer self-service and assisted-service solutions. A frontrunner in interactive voice response (IVR) technology, Enacomm solutions are delivered as hosted services or on-demand through the cloud. The company’s customer base is made up of Fortune 50 to Fortune 2000 companies concentrated in the Financial/Credit Union, Prepaid/Cash Card, Health Care and Utilities industries. Utilizing web, mobile, SMS texts, email, voice and other communication technology channels, Enacomm helps organizations provide customers with a superior, multi-modal self-service experience. Enacomm processes more than 1,000,000 voice calls, SMS texts, emails and automated data transactions every day. Learn more about Enacomm at www.enacomm.net.
About Advantel Networks
Advantel™ Networks is a premier technology provider that designs, implements and maintains powerful converged communication and data network solutions to businesses worldwide. For over 30 years, Advantel Networks has focused on reducing infrastructure costs and simplifying IT administration for SMB to Fortune 100 enterprises. Our company delivers critical business solutions and services, such as Security, Data Centers, Storage and Virtualization, Unified Communications, Contact Centers, Cloud, and Integrated and Managed Services. Advantel was recently named to The Channel Company’s CRN Solution Provider 500 list, underscoring its value in the IT landscape. For more information, visit www.advantel.com.
Enacomm® is a registered trademark of Enacomm, Inc. Alexa is a trademark of Amazon.com, Inc. or its affiliates. Google Home is a trademark of Google Inc.
For more information, contact: Lauren DuBois (917) 573-2485 [email protected]
