What is a fair and honest online casino?

Since the emergence of the internet businesses have moved to the virtual sphere. Same goes for casinos. The convenience of being able to access a casino whenever you see fit has made this a profitable business not only for the customers but mainly for the casinos. Unfortunately, wherever there is a profit to make, there are shady companies ready to scam. It is thus important to find an online casino that is fair and honest, who – along with all other companies - wants to earn, but who does so, with their customers best interest at heart. Esben Wellendorf, a casino enthusiast, tells us “With the amount of choices out there, it is very difficult to know which online casino you can trust and which one you cannot. I often ask myself: What is a fair and honest online casino?”

From this question we have formed this article. In it we will explore the features of a fair online casino and what you as a customer can focus on when you are searching for a casino to entertain and gamble with. To make this as clear as possible we have decided to divide it into positive and negative features to keep an eye out for:

Positive signs:

1. License: A fair online casino will be licenced and regulated by at least one gambling authority. Not all markets are regulated and demand the online casino to hold a license but regardless, as a customer you will always be more secure knowing that there is a regulator you can turn to in case of an issue.
2. Game Suppliers: That the casino cooperates with game suppliers who themselves are licensed and tested by independent testing agencies is another positive sign.
3. Customer Support: A friendly and welcoming customer support that is open 24/7 or as close to that as possible means that the online casino is always there for the customer and ready to help with all kinds of questions including those regarding self-exclusion and betting limits.

Negative signs:

1. Unrealistic wagering requirements: Wagering requirements are an essential part of most online casinos, but these need to be realistic. The industry standard is requiring the bonuses to be wagered between 30x and 40x.
2. No audits: It is important that online casinos are tested to make sure that the Random Number Generators (RNG) have not been manipulated and therefore make sure that the results are fair and honest.
3. No clear Terms & Conditions: Whenever a customer signs up to an online casino they have to agree to a casino’s terms and conditions, therefore it is important that these are easily accessible and understandable.

Online casinos are entertainment but also a way to increase personal wealth. It is therefore important to watch out for unserious casinos. There are plenty of independent comparison sites that help customers navigate through the online casino jungle e.g. FindFairCasinos, which is a relatively new player on the market, with the aim to help customers find the fairest and best licensed casino accessible to the player.

This article does not necessarily reflect the opinions of the editors or management of EconoTimes.