How LeoVegas Came to Dominate the Online Casino Industry
Many of the top online casinos were founded in the early 2000s. But lately, newer casinos are taking center stage in popularity. A casino like LeoVegas is only eight years old but has been dominating the industry. It’s easy to see why.
The casino’s website is professionally designed to look modern and be easy to navigate. A multitude of slots games and a bonus offer up to €700 welcomes you to the platform. And unlike some casino sites, the games are neatly presented in visually impressive graphics.
Clicking on any game lets you try it without spending your money. If you’re more of a table games kind of guy, the games are one click away. As usual, the most popular games, including roulette and blackjack are displayed first.
You can bet with as little as 10 cents per round, meaning you don’t need a lot of money to enjoy the casino’s throng of games. Read on to find out what LeoVegas does differently, its features, drawbacks and whether it’s worth joining.
Award Winning Mobile Apps
Playing casino games on the mobile is no longer a luxury. And LeoVegas, through its mobile apps, does not give you the bare minimum. The beautifully designed casino won the ‘Mobile Operator of the Year’ in 2016 and 2019.
It also won the ‘Online Casino of the Year' award this year, proving it's designed for optimal user-friendliness. From the graphics to menus, technical support to requesting support, all important features are strategically placed. The games run smoothly and the site operates efficiently on all mobile and desktop devices.
Games and Providers
Although casino players are always looking for games from top providers, there are lot more providers out there. LeoVegas goes the extra mile of supporting games from both top tier and new companies to help expose their players to more games out there.
Playtech, NetEnt and Microgaming and Evolution Gaming contribute the biggest chunk of games to the casino. Play’n GO, Yggdrasil, NextGen, Quickspin, iSoftBet, Thunderkick, and Genesis also have games on the platform. There are more providers though, including Lightning Box, Pragmatic Play, Red Tiger Gaming, and BlaBlaBla Studios.
With more than 20 companies providing games, LeoVegas has more than 1000 games on its roster. You can filter out the games easily with its seven categories. Top games are listed separately from new, jackpots, slots and table games. There are also categories for classic and live games.
The online casino industry has a huge problem with casinos failing to pay out. So, when a casino has a good reputation for processing payments quickly, it becomes popular instantly. LeoVegas enforces a pending time of 24 hours. But after that, winners' money is processed within hours or days.
Players deposit and withdraw money to the casino through similar banking methods. For credit/debit cards, you can use Visa, MasterCard or Maestro. With e-wallets, LeoVegas accepts POLi, Trustly, Swish, Skrill, Paysafecard, and Neteller. Bank transfer is also acceptable for withdrawals.
The many payment options plus quick withdrawals are a huge part of its appeal to customers. However, the LeoVegas casino does a lot more things that make it a customer favorite. Their monthly withdrawal limit, for example, is €20,000. With most casinos, you'll be lucky to be allowed to withdraw more than €3000 per month. When there are disputes, the platform also solves issues promptly, which helps build its confidence with players.
24/7 Customer Support
Like payments, the online casinos leak of poor support services. Almost every negative review about top casinos is related to payments or the lack of support. Even those that claim to offer live chats and phone calls perform poorly in satisfying their customers.
LeoVegas could have chosen to be like most other platforms and ignore their customers’ complaints. Instead, it worked round the clock to offer its customers stellar support on the phone, emails, social media and live chats.
It gained so many fans that at some point, it had trouble replying to customers promptly. The company didn’t give up on customer support though. While you may not always get a reply within one minute, LeoVegas replies and solves your issues. Their support staff is professionally trained, respectful and ever willing to help resolve any issues you have.
Lots of Huge Bonuses
Bonuses are a great part of any good casino, but of more importance are the terms that come with them and the frequency of earning the bonuses. LeoVegas not only offers big bonuses regularly but it also has fair terms.
First deposits are matched 200% up to $100. You also earn 50 free spins. Second deposits are matched 50% up to €150. Your third deposit is rewarded 100% up to €100 while fourth deposits are matched 50% up to €200.
LeoVegas has a wagering requirement of 39 times the first bonus amount. This is slightly high but reasonable all the same. The second and consecutive bonuses come with a wagering requirement of 35 times, the industry standard.
Beyond the deposit bonuses, LeoVegas also hosts promotions on a monthly basis. Willing players can enter the tournaments and stand to win cash prizes and getaway vacation trips. The biggest reward is a million-dollar jackpot.
This is one of the most important features of a good casino. Having launched in Stockholm, LeoVegas acquired its first license in Sweden. The casino soon acquired a UK license, then a Danish license and later a Malta Gaming license in 2018. It’s not publicly audited but has the support of Casinomeister.
What's more, LeoVegas has been at the forefront of following gambling laws. It has been accused of not doing enough to help problematic gamblers close their accounts. But that's it. For the most part, the casino is outstanding.
LeoVegas is one of the biggest online casinos these days. Launched in 2011, the company boasts of a beautifully designed, mobile-friendly website and over 1000 games. From slots to table games, live dealers and poker, you can find most games on the platform.
Games didn’t make LeoVegas famous though. Its focus on players, offering good customer ad support and quick payments are the main reasons it dominates the industry.
This article does not necessarily reflect the opinions of the editors or management of EconoTimes.