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Amazon Expands into Healthcare with One Medical Membership for Prime Users

Amazon introduces a discounted One Medical membership for Prime users.

Amazon, the leader in online shopping, recently announced a new healthcare offering for its Prime members, further extending its reach into the health sector.

This development comes after Amazon acquired One Medical, a healthcare provider that combines traditional medical services with telemedicine, across numerous locations in the United States.

Affordable Healthcare Access for Prime Members

Prime members now have the option to add One Medical services to their subscription at a reduced rate. For an additional $9 monthly or $99 yearly, they can access One Medical's healthcare services, saving $100 compared to the standard rate. This membership includes free virtual care services, regardless of the user's insurance status. However, costs for in-office visits in cities where One Medical operates will depend on the member's insurance plan.

One Medical offers a hybrid healthcare model, blending digital and physical care. Members can use video chats and messaging for virtual consultations, with the option for in-clinic visits if necessary. The service emphasizes convenience, offering a 24/7 chat feature that echoes the traditional "concierge" healthcare model, providing more direct access to healthcare providers.

While One Medical excels in virtual care, diagnosing and treating a range of issues from eye problems to minor infections and skin conditions, complex diagnoses and certain in-clinic procedures are beyond its scope. Patients requiring specialized or extensive treatment are referred to appropriate facilities. Prescription refills can also be managed through the app.

Financial Considerations and Records Management

For non-Prime members, One Medical's annual fee is $199, but a financial assistance program is available for eligible individuals. One Medical maintains patient health records on its app, simplifying transitions between virtual and in-person care and enabling easy record transfer for additional treatments.

The cost of in-clinic services and medications through One Medical varies based on the patient's insurance. The service accepts most major insurance plans, including Medicare. One Medical also provides specialized services such as reproductive and pediatric care in certain locations and operates its laboratories for blood work.

If referral to a specialist or a different facility is necessary, One Medical aids in transferring medical records and coordinating the process, although the specifics of this service are not fully detailed.

This latest step by Amazon signifies its growing interest in the healthcare market, providing its Prime members with an integrated, accessible healthcare option through One Medical.

Image: National Cancer Institute

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