PUMA SE and Tencent Holdings Ltd. revealed they have teamed up for digital transformation in the sportswear sector to boost their business and overall growth. Specifically, the strategic partnership is for the 2024 GGP (GMV Growth Plan).
PUMA and Tencent said they have joined forces to work on the enhancement of brand and consumer relationships. They also want to improve consumer service quality and efficiency and steer long-term growth for both companies in the Chinese market.
New Innovative Business Model
Finanz Nachrichten, PUMA, and the Shenzhen-headquartered technology and holding company agreed to develop a new business model based on digitalization to enhance and make customer services more effective. They will use Tencent's social media resources and cutting-edge technology for e-commerce and offline transactions.
On top of the technologies, it was mentioned that through the deal, the companies will use Tencent's social media resources, including WeChat, WeChat Channels, WeChat Pay, and Moments, to build or create an ideal online and offline experience for customers of PUMA.
Endless Benefits for PUMA
With the GMV Growth Plan, PUMA and Tencent will apply each other's strengths and expertise to drive exceptional development in overall operations. PUMA will benefit significantly from this agreement as Tencent has diverse online traffic resources and a well-established social media system.
This will help the brand increase its presence in the Chinese and other markets. PUMA further said that this collaboration with Tencent will help improve its digital infrastructure to form a deeper customer connection.
"A social media matrix that seamlessly integrates online and offline ecosystems will be built to secure long-term brand strength," the German footwear and athletic apparel maker said in a press release. "The collaboration with PUMA allows Tencent to integrate internal resources and meet PUMA's digital operation requirements, indicating more predictable growth."
It added, "Together, PUMA and Tencent will discover more efficient and intelligent solutions to enhance efficiency in both the public and private sectors, achieve a win-win outcome through digitalization, promote innovation in the sportswear industry, and break new ground for upgraded digital intelligence."
Photo by: Agata Samulska/Unsplash


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