Apple has launched a new free repair program for iPhone 12 users experiencing issues with the devices’ receiver module. But not all models in the series are eligible for the service.
The Cupertino, California-based tech giant published a support page dedicated to the repair service program. “Apple has determined that a very small percentage of iPhone 12 and iPhone 12 Pro devices may experience sound issues due to a component that might fail on the receiver module,” the company wrote.
It is still unclear how many iPhone 12 and iPhone 12 Pro shipped around the world have this sound issue. But Apple specified that affected units were manufactured between October 2020 and April 2021. Meanwhile, the support page also noted that the iPhone 12 mini and iPhone 12 Pro Max are not included in the repair program, suggesting the no sound issue might not be present in these models.
Users can determine if their iPhone 12 or iPhone 12 Pro have this issue if they do not hear a sound from the receiver when they are on call. If this issue occurs, their phone unit could be eligible for a free repair. “Apple or an Apple Authorized Service Provider will service eligible devices, free of charge,” the company said.
iPhone 12 and iPhone 12 Pro users who experience this issue with the devices’ receiver should go to an Apple-authorized service provider or make an appointment at an official Apple retail store. Customers who want to avoid large crowds due to the pandemic can also opt for the repair program’s mail-in service by contacting Apple Support through this link.
Apple notes that iPhone 12 units to be brought in for the free repair will still be examined before receiving services to confirm if it qualifies for the program. The company also advises users to back up the data on their devices before bringing them in for repair.
The company also reminds customers that an iPhone 12 unit that has other existing issues, such as a cracked screen, should be fixed first before they can get the free repair for the receiver module. “In some cases, there may be a cost associated with the additional repair,” Apple added.
Photo by Zana Latif on Unsplash


Samsung Shares Slide as Labor Talks Intensify Ahead of Planned Strike
GOP Lawmakers Probe Sam Altman and OpenAI Ahead of Potential IPO
Japan Tech Stocks Surge as AI Optimism Lifts SoftBank, Chipmakers
Nintendo Shares Tumble as Weak Forecast and Rising Switch 2 Costs Worry Investors
Palantir Reports Record Growth, Raises 2026 Revenue Outlook Above Expectations
Arm Stock Drops Despite Strong AI Chip Demand and Earnings Beat
BHP Attracts AI-Focused Investors as Copper Demand Surges
U.S.-China AI Talks May Take Center Stage at Trump-Xi Summit
Anthropic’s $1.5B AI Venture with Wall Street Firms Targets Private Equity Market
Meta Plans $13B AI Data Center Financing in Texas Amid Surging Big Tech Investment
Trump Invites Top CEOs Including Nvidia, Apple, Boeing to China Summit With Xi Jinping
Kuaishou Stock Jumps on Kling AI IPO Plans and $20 Billion Valuation
Dell Stock Hits Record High After Trump Endorsement, AI Server Demand Fuels Rally
Hua Hong Semiconductor Stock Surges to Multi-Year High Amid AI Boom
Ibiden Stock Surges as AI Chip Demand Boosts Profit Outlook 



