RapidFire Tools Recognized for Commitment to MSP Customers with Three New Industry Awards in 2018

ATLANTA, Feb. 21, 2018 -- With only six weeks into 2018, managed services providers (MSPs) in the United States and Canada have already chosen RapidFire Tools as the “Best Solution,” “Best in Show,” and “Best IT Assessment Tool.”  The company, which produces the popular Network Detective line of IT assessment tools and appliances, won the top spot in two of only seven categories at SMB TechFest’s quarterly conference last month in Anaheim, California.  The company also received a Reseller Choice award from solution providers attending the eChannelNews event of the same name, held earlier this month in Toronto. Reseller Choice winners are selected based on solution provider votes for products and services across 82 categories covering more than 500 vendors.

Such industry accolades validate RapidFire Tools’ strategy to not only provide assessment tools that help MSPs identify vulnerabilities and mitigate risks, but also uncover incremental revenue opportunities revealed through detailed reporting.

"Network Detective allows us to better service new clients since it improves our ability to easily understand a client's network and identify issues. The information it gathers is invaluable for supporting clients,” noted RapidFire Tools customer Joan Haworth, CEO of Binatech System Solutions, which maintains offices in both Canada and the United States. “It also helps us better service existing clients through quarterly reports, which we run as part of our managed services offering. The tools reduce the amount of time it takes our technical staff to discover and document issues that would not be readily apparent."

In addition to RapidFire Tools’ most recent awards, CEO Michael Mittel was recently named to the editorial board of Software Executive magazine, a leading channel publication targeting executives from high-tech software development companies and ISVs. Editorial board members are a select group of C-level executives, founders, presidents, and vice presidents from a diverse range of software companies across North America. Members are recruited to help shape the content and direction of this prominent industry resource.

“It’s gratifying to find that our dedication to the MSP community translates to genuine profitability for our customer base,” said Mittel. “The company’s efforts have been focused on Network Detective’s ability to increase business for MSPs, empowering them to enhance their positions as trusted IT advisors. We simultaneously help these MSPs mitigate risks for their customers, while also accommodating challenges such as HIPAA, PCI, and now GDPR compliance. The fact that these awards are based on customer opinions of our tools is significant, and another indication of our continued growth in the U.S. and Canadian markets.”

About RapidFire Tools and Network Detective
RapidFire Tools, Inc creates innovative business-building technology tools for managed service providers. Close to 10,000 technology service professionals use products from RapidFire Tools to close more business, offer more services, keep more customers, and make more money. Network Detective® allows MSPs to quickly and easily capture a vast amount of network assets, users, configurations, and vulnerabilities – all without installing any software, probes, or agents. Its proprietary algorithm analyzes the data to generate dozens of professionally designed, completely brandable reports in minutes. Its Detector tool enables MSPs to detect insider cybersecurity threats and generate daily alerts of any suspicious network changes. To learn more, visit www.rapidfiretools.com or call 678-323-1300.

Contact: Bob Vogel
RapidFire Tools, Inc.
tel:+1-267-639-9213