Missouri Judge Dismisses Lawsuit Challenging Starbucks’ Diversity and Inclusion Policies 
Standard Chartered Names Peter Burrill as Interim Group CFO Following Diego De Giorgi’s Exit 
Nvidia CEO Jensen Huang Says AI Investment Boom Is Just Beginning as NVDA Shares Surge 
SpaceX Prioritizes Moon Mission Before Mars as Starship Development Accelerates 
Kroger Set to Name Former Walmart Executive Greg Foran as Next CEO 
Treasury Wine Estates Shares Surge After U.S. Dispute Settlement and Earnings Upgrade 
Trump Backs Nexstar–Tegna Merger Amid Shifting U.S. Media Landscape 
Salesforce Workforce Reduction Affects Fewer Than 1,000 Roles Amid Ongoing Restructuring 
Innovent Biologics Shares Rally on New Eli Lilly Oncology and Immunology Deal 
SpaceX Pivots Toward Moon City as Musk Reframes Long-Term Space Vision 
TrumpRx Website Launches to Offer Discounted Prescription Drugs for Cash-Paying Americans 
DBS Expects Slight Dip in 2026 Net Profit After Q4 Earnings Miss on Lower Interest Margins 
Taiwan Says Moving 40% of Semiconductor Production to the U.S. Is Impossible 
FDA Targets Hims & Hers Over $49 Weight-Loss Pill, Raising Legal and Safety Concerns 
Amazon Stock Rebounds After Earnings as $200B Capex Plan Sparks AI Spending Debate 
Toyota’s Surprise CEO Change Signals Strategic Shift Amid Global Auto Turmoil 
WILKES-BARRE, Pa., March 12, 2018 -- Patricia Murphy, a Shickshinny, Pennsylvania resident and loan counselor for Navient, was honored with the quarterly Solutions Navigator Award for her ability to connect with her customers and co-workers.
The award recognizes one employee who demonstrates one or more of Navient’s core values: customer-centricity, proactivity, leadership, stability, integrity, and innovation.
“Patti is always willing to assist customers with a smile on her face and make our customers feel comfort in knowing she cares,” said Jeff Whorley, group president of asset management and servicing, Navient. “She is known for making connections with our customers, which could mean laughing along with them or sympathizing with them as they share their stories.”
With nearly four years at Navient under her belt, Murphy is a primary point of contact for helping student loan borrowers succeed.
“I really enjoy helping borrowers to understand their loans so they know what’s right for them,” said Murphy. “I also really enjoy helping my peers with their questions and problems.”
Because of her commitment to deliver superb customer service, Murphy identified an opportunity to enhance a process that better served Navient borrowers.
In her free time, Murphy enjoys sewing, gardening and spending time with her family.
Navient offers a variety of resources to help customers successfully manage their student loans, including money-saving tips and its Path to Success and Career Playbook video series.
Connect with @Navient on Facebook, Twitter and LinkedIn.
About Navient
Navient (Nasdaq:NAVI) is a leading provider of asset management and business processing solutions for education, healthcare and government clients at the federal, state and local levels. The company helps its clients and millions of Americans achieve financial success through services and support. Headquartered in Wilmington, Delaware, Navient employs team members in western New York, northeastern Pennsylvania, Indiana, Tennessee, Texas, Virginia, Wisconsin and other locations. Learn more at navient.com.
Contact:
Brianna Huff, 302-283-2973, [email protected]
NAVICF NAVICP
