NASHVILLE, Tenn., June 14, 2017 -- (ESX, Booth #600) – Telguard, Telular’s flagship IoT Security and Automation brand, today announced the first universal, panel agnostic downloading solution available for free with its broad line of LTE-based residential and commercial cellular alarm communicators.
Telguard’s patent pending approach to panel downloading uses virtual modem software technology installed on the back office PC and works seamlessly with any panel manufacturer’s downloading software. The Telguard Virtual Modem automatically detects the Telguard alarm communicator connected to an account’s security panel providing technicians with a fast and simple solution for downloading panel configuration settings over a secure LTE network connection. Because it works across virtually all panel brands, the Telguard Virtual Modem allows dealers to standardize on one cellular solution to remotely service their entire installed base.
The Telguard Virtual Modem blends into the security dealer’s existing back office workflow. Importantly, it doesn’t require any special wiring, no special panel programming, and no changes within the panel downloading software configuration. The Virtual Modem feature is available retroactively on any currently installed Telguard LTE communicator.
“Telguard’s truly universal downloading capability is an exciting development for our dealers because it helps them avoid costly truck-rolls while empowering them to install the hardware and software they choose,” said Shawn Welsh, SVP, Product Line Management and Marketing, Telular. “Telguard’s mission is to remain the industry leader in universal compatibility for take overs and new installations. The independent security dealer’s bottom line is impacted by expensive, closed-system installations with high service fees. Choosing Telguard allows dealers to competitively offer a wide range of products and services to their customers while improving efficiency and increasing profits.”
With the Telguard Virtual Modem, dealers can use familiar software programs like the Honeywell Compass Downloader®, the Interlogix Enterprise Downloader® or any other package that supports modem downloading to send panel programming through their Telguard LTE communicators and directly to the panel without any additional monthly service charges.
For more information and to download the free Telguard Virtual Modem visit http://www.telguard.com/virtualmodem.
The complete line of Telguard LTE communicators featuring the Telguard Virtual Modem will be on display at ESX 2017 in the Telguard booth #600, June 14 - 16, at Music City Center, Nashville, TN.
About Telguard
Telguard, Telular’s flagship IoT Security and Automation brand, combines devices, communications, video, interactive services, and alarm processing into turnkey systems for monitoring intrusion and fire systems without a traditional landline. These field-proven solutions deliver 24-hour wireless protection by transmitting data from virtually all security, fire and PERS systems to central stations using today’s cellular networks. Telguard’s simple installation, reliable operation, and over 30 years of wireless experience have helped it grow to be one of the largest security communication brands in the market today. For more information, please visit www.Telguard.com. In Canada, all Telguard products and services are offered and sold under the Telular name.
Pamela Benke Director of Marketing Telular Phone: 678-909-4616


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