Sodexo (EPA: EXHO) has introduced an ambitious long-term growth strategy aimed at accelerating revenue, improving profitability, and strengthening its competitive position through increased investment in technology, artificial intelligence, and commercial operations.
The French food services and facilities management company announced its new "Shift & Grow 2030" plan on Thursday, targeting organic revenue growth of more than 5% and an underlying operating margin above 5% by fiscal 2030. The strategy represents the first major roadmap under Chief Executive Thierry Delaporte and focuses on restoring performance through operational improvements rather than large-scale acquisitions.
To support the initiative, Sodexo plans to invest approximately €100 million in additional annual operating expensesand €1 billion in non-recurring investments between fiscal 2026 and 2030. The funding will enhance commercial capabilities, simplify business processes, and expand the use of digital technologies and AI across its operations.
The company expects annual capital expenditure to remain between 2.5% and 3.0% of revenue, while maintaining its shareholder return policy with a 50% dividend payout ratio.
North America has been identified as Sodexo’s primary growth market under the new strategy. Management plans to improve customer retention, strengthen sales teams, and streamline its operating model to capture greater market opportunities in the region.
The transformation will be implemented in two phases. During fiscal 2026 and 2027, the company will focus on rebuilding competitiveness through operational enhancements and strategic investments. From fiscal 2028 onward, the emphasis will shift toward accelerating revenue growth and expanding operating margins.
As a near-term target, Sodexo forecasts organic revenue growth of 2% to 3% in fiscal 2027, with an underlying operating margin of 3.2% to 3.4%, broadly consistent with fiscal 2026 guidance as higher investment spending weighs on profitability. Management noted that early signs of progress are already emerging, including the recent win of a significant global food services contract.
Alongside organic growth initiatives, Sodexo said it will continue pursuing selective bolt-on acquisitions while preserving its investment-grade balance sheet. Investors responded positively to the announcement, with Sodexo shares rising around 1.7% in Paris trading, outperforming the broader CAC 40 index, which remained largely unchanged.


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