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South Korean mobile carriers SK Telecom Co., KT Corp. and LG Uplus Corp. are expanding artificial intelligence (AI) services to help companies cope with the shift to new technologies made necessary by the pandemic.
The three major carriers, which have traditionally focused on AI services for subscribers, have recently targeted corporate clients that need help in dealing with growing network issues concerning remote work.
KT announced said last week that it developed an AI service that is able to fix issues on its own upon detecting wired and mobile network problems.
The AI engine compares the network's status with its database of learned network equipment issues and is able to take necessary steps automatically if problems arise, according to the telecom operator.
The three major carriers, which have traditionally focused on AI services for subscribers, have recently targeted corporate clients that need help in dealing with growing network issues concerning remote work.
KT announced said last week that it developed an AI service that can fix issues on its own upon detecting wired and mobile network problems.
The AI engine compares the network's status with its database of learned network equipment issues and can take necessary steps automatically if problems arise, according to the telecom operator.
Meanwhile, SK Telecom is launching a service that detects cost irregularities in cloud services and cut any unnecessary costs.
The new services were launched as companies globally adopt work-at-home policies and increased cloud spending.
LG Uplus collaborated with Google Cloud last month to develop 5G technologies using AI, geared for companies.
Under the arrangement, Google Cloud will provide AI and machine learning technologies to develop services that utilize mobile edge computing technology on the telecom operator's 5G network.
According to industry researcher International Data Corp., worldwide spending on artificial intelligence is expected to reach US$110 billion in 2024, more than double the $50.1 billion forecasts to be spent this year.
