New Stoltenberg survey reveals measuring care quality tops health IT business objectives, but leaders still struggle with reporting

PITTSBURGH, April 10, 2018 -- In the sixth annual Health IT Industry Outlook Survey conducted by Stoltenberg Consulting Inc., a leading healthcare information technology consulting firm, 40 percent of health IT leaders rated measuring improvement in patient care quality as the top business objective in 2018, followed by identifying areas of cost reduction (32 percent).

As healthcare organizations jockey for operational efficiency in the competitive transition to value-based care, they note struggle to align reporting priories with practices. Forty percent of survey participants reported feeling underprepared for year 2 of the updated Medicare Access and CHIP Reauthorization Act (MACRA) rule, while only 12 percent indicated they are very prepared.

“Inundated with data, healthcare organizations need to look at the full picture of patient care for more proactive decision making and business management,” said Joncé Smith, vice president of revenue cycle management at Stoltenberg Consulting. “Provider IT departments cannot just gather data for the sake of collection. They need to look for trends to identify areas of workflow improvement and end-user education to streamline coordination across the entire continuum of care.”

Other key survey findings demonstrated that while EHR adoption is nearly universal across the country, clinical application and implementation support (32 percent) remains the top 2018 IT outsourcing request, followed by IT service desk (28 percent) and financial application/system support (15 percent).

With true implementation beyond a system go live, optimizing IT/EHR performance (32 percent) and overcoming IT staff shortages (31 percent) were cited almost equally as the most significant challenges in 2018 among survey participants.

Survey results also highlighted organizations’ move to embracing advanced technologies as survey respondents identified artificial intelligence (39 percent) as the biggest health IT industry topic for 2018, followed by cybersecurity (25 percent) and blockchain (20 percent).

Stoltenberg conducted the survey at the 2018 Health Information and Management Systems Society (HIMSS) annual conference in Las Vegas. More than 300 survey participants represented practice management, project management, director and c-suite roles across a comprehensive spectrum of provider facilities, including health systems, standalone hospitals, physician practices and other ambulatory care facilities. IT professionals led survey participation (40 percent), while executive/C-suite leaders followed closely behind (30 percent).

For a complete look at the 2018 survey results and key takeaways, visit www.stoltenberg.com.

About Stoltenberg Consulting

Founded in 1995, Pittsburgh-based Stoltenberg Consulting, Inc., delivers information technology and business consulting services, including system selection, project management, implementation, legacy and Tier 1+ Service Desk support, optimization and integration between systems, to healthcare provider organizations. Averaging 15 years of experience, Stoltenberg consultants hold skills in both financial and clinical systems, offering expertise for Cerner Millennium, Cerner Soarian, Epic, MEDITECH, NextGen, Allscripts and McKesson customers. For more information call (412) 854-5688 or visit www.stoltenberg.com.

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