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Instagram Outage Disrupts Thousands of U.S. Users 
Meta, the parent company of Instagram, is currently under legal scrutiny as court documents reveal the company's awareness of millions of underage users on its platform. These revelations come from newly unredacted court documents, shedding light on a significant issue that Meta has allegedly been concealing.
Accusations Against Meta
Originally filed in October, the complaint against Meta was redacted initially. However, an unredacted version filed this week by 33 states brings more severe allegations to light. The states accuse Meta of not only knowing about the presence of millions of users under 13 years old on Instagram but also actively seeking and retaining these underage users. This goes against Instagram's age policy, which requires users to be at least 13 years old.
The Legal Implications
The complaint outlines that Meta's knowledge of underage users on Instagram is a well-documented and analyzed fact within the company. Despite this, only a tiny portion of these accounts have been closed. The concern extends beyond policy violations to legal implications, as US law prohibits companies from collecting personal data of children under 13 without parental consent. Each violation of this law can lead to fines of up to $50,120, posing a potential financial risk for Meta if the allegations are proven true.
Instagram's Pursuit of Younger Users
The unredacted documents claim that Instagram not only allowed underage users on its platform but actively pursued them. The complaint alleges that Meta continued to gather children's personal information, including email addresses and locations, in violation of US privacy laws.
Meta's Response
In response to these allegations, Meta has defended its practices. The company stated that the state complaint misrepresents its work, using selective quotes and cherry-picked documents. Meta emphasized that users below 13 are not permitted on Instagram and that the company has measures to identify and remove these accounts.
This legal challenge presents a significant issue for Meta, as it confronts allegations of knowingly violating age policies and US privacy laws. The outcome of this case could have far-reaching implications for how social media platforms manage underage users and their data.
