Ginger.io Offers Emotional Support to Over 50,000 Home Care Aides in SEIU 775 Benefits Group

SAN FRANCISCO, Jan. 04, 2018 -- Ginger.io today announced that it is offering emotional and mental support to the members of the SEIU 775 Benefits Group. As a licensed healthcare provider, Ginger.io delivers care via world-class clinicians and is powered by machine learning and AI. Users are connected to a care team of trained emotional health coaches, licensed therapists and board-certified psychiatrists, who leverage patented technology to deliver a high-quality experience. Their core technology empowers the care team to identify symptoms, direct members to the right type of care, personalize the experience and map outcomes and progress. Ginger.io will give the SEIU 775 Benefits Group community of home care workers unlimited, around-the-clock emotional support to navigate the stresses of their demanding careers and lives.

The demand for labor in the home care aides sector is increasing rapidly. In 2012, the Bureau of Labor Statistics projected this occupation would grow much faster than the average for all occupations during the next decade — 49 percent growth or nearly 600,000 new aides by 2022 (source).

“Our home care aides provide an essential level of care to people in vulnerable situations. There are real stressors and demands that come with this line of work,” said Pablo Brown-Rodriguez, senior director, product and innovation, SEIU 775 Benefits Group. “SEIU 775 Benefits Group is committed to offering members access to innovative benefits—providing care for the whole person, in and out of the workplace. By piloting this program with Ginger.io, we are able to deliver thousands of our valued members immediate access to high-quality emotional health care, ensuring they are never without 24/7 support.”

The crucial workforce of home care aides is often underserved, and there are intensive day-to-day physical, emotional and mental demands placed on this community. According to a depression self-check up completed by nearly 9,000 HCAs, over 1 in 5 home care aides reported having moderate to severe depression. In light of this high level of depression, SEIU 775 Benefits Group partnered with the UCLA Mindful Awareness Research Center (MARC) to conduct a stress reduction study. Many caregiver participants had shared they had high levels of anxiety, stress, and depression and were looking for services and new skills that could help them better manage these behavioral health issues. 

“Ginger.io offers a new model of emotional and mental health care for employers that recognize the need for meaningful emotional support in today’s workforce. We’re partnering with innovative employers to bring our vision to life, connecting individuals to world-class clinicians powered by machine learning and AI,” said Anmol Madan, chief executive officer and co-founder. “Working with SEIU 775 Benefits Group allows us the opportunity to serve a vital workforce that is on the front lines of health care.” 

Ginger.io Benefits for SEIU 775 Benefits Group Members

1. Available Always. Coaches are available in minutes and provide in-the-moment, around-the-clock support – including nights, weekends and holidays. Coaching support is provided over text, while clinical care is over video.
   
   

2. Full-Spectrum Care Team. Using tools backed by machine learning, each member’s team of dedicated coaches, therapists and psychiatrists works collaboratively to identify the most beneficial type of support and care.
   
   

3. The Right Type of Care. Members initially work with a personal emotional health coach to receive support, map goals and access personalized self-care content. They have access to therapists to deepen self-awareness and psychiatrists to manage and treat with the use of medication, as needed. The care is focused on building emotional resilience and strength, and evolves with members’ needs.
   
   

4. Measuring Progress. Ginger.io practices measurement-based care. Advanced data science helps the care team track member progress and outcomes against their plan and goals, so that their emotional well-being is taken care of—even when they’re not using the app.

About Ginger.io
Ginger.io is a licensed, nationwide medical provider that offers emotional and mental health support. Founded over 6 years ago, Ginger.io’s mission is to increase access to high quality behavioral health care by powering their team of expert coaches, therapists and psychiatrists with machine learning and AI technology. Available to anyone in the app store, Ginger.io is offered through a growing list of employers and health insurers.

About SEIU 775 Benefits Group
SEIU 775 Benefits Group is the nation’s leading organization dedicated to improving the skills, health and sustainability of the home care workforce. Leading with innovation and technology, SEIU 775 Benefits Group partners with government, labor and private industry ensuring that Washington home care workers have access to the skills and benefits they need to thrive. It serves more than 50,000 caregivers through health and wellness programs and provides 18,000 caregivers with affordable, high-quality medical, prescription and dental plans. Based on enrollment, SEIU 775 Benefits Group is Washington’s second-largest educational institution, providing an estimated 2.1 million hours of essential home care training since 2010. By caring for those who care for others, SEIU 775 Benefits Group is leading the transformation of home care into a thriving career and helping prevent the looming care crisis.

Contact:
[email protected]