Farm Family prepares for Winter Storm Stella with claims teams and emergency resources on standby

GLENMONT, N.Y., March 14, 2017 -- Farm Family has claims teams ready to assist policyholders living in the areas of the Northeast where Winter Storm Stella is expected to create hazardous conditions.

Farm Family encourages those who incur property damage to wait to make repairs until an adjuster can complete a property inspection. If immediate action is absolutely necessary to prevent further damage, policyholders should make sure it’s safe to make repairs and take time to thoroughly document the damage. 

Claim Reporting: Visit a local agent’s office or call the Farm Family 24-hour claims hotline at 1.800.948-3276. When property claims are reported, ask about services which may be available to you. Repair-related receipts should be saved so they can be included in claim reports. 

For vehicle damage, appraisers will be available to assist with inspections. For policyholders who have obtained estimates, they can be forwarded to us for desk review. Policyholders can also provide photos of damage at time of claim report for immediate adjusting of more minor vehicle damage. 

Claim Payment: Farm Family offers direct deposit for payments to policyholders. Ask your claim representative about direct deposit of insurance proceeds.

All impacted policyholders are urged to report claims as soon as they can – no matter how minor the damage may appear. Eligibility for federal disaster assistance from FEMA, if available, can be affected by whether or not a claim has been submitted to an insurer.

Farm Family’s website also offers several informational resources that may be useful to policyholders preparing for this serious winter storm. Information specifically related to snow and ice removal as well as heating safety can be found under the loss control section of farmfamily.com.

About Farm Family

Farm Family Casualty Insurance Company, Farm Family Life Insurance Company and United Farm Family Insurance Company, Glenmont, New York, have been protecting the plans and property of individuals, families and businesses for more than 60 years. The Farm Family group serves 13 Northeastern and mid-Atlantic States. Farm Family’s agents offer life insurance, annuities and property and casualty insurance including auto and home insurance, agribusiness insurance and insurance coverage for certain commercial exposures. For information, go to www.farmfamily.com.

About American National

American National Insurance Company (American National), headquartered in Galveston, Texas, was founded in 1905 and is licensed in all states except New York. American National and its subsidiaries offer a broad line of products and services, which include life insurance, annuities, health insurance, credit insurance, pension products and property and casualty insurance for personal lines, agribusiness and certain commercial exposures. The family of companies operates in all 50 states.

American National established a dedicated property and casualty division in 1973 with American National Property And Casualty Company, Springfield, MO. This company serves 38 states not including NY. To better serve the unique insurance needs of the agricultural market, American National acquired the Farm Family group of insurance companies based in NY in 2001. For corporate and investor relations information, please visit American National’s website at www.AmericanNational.com.

CONTACT: Jeff Mills Executive Vice President-Chief Claims Officer
417.887.4990 Ext. 2199	
American National Center
1949 East Sunshine Street 
Springfield, MO 65899 
[email protected]