GLEN ALLEN, Va., June 27, 2017 -- Decisiv, Inc., the leading provider of Service Relationship Management (SRM) software platforms for commercial, heavy equipment and industrial asset service management, announced today it has received a Compass Intelligence 2017 Connected Solution Award in Supply Chain Automation for innovation in supply chain and service automation.
“Decisiv continues to transform the service supply chain by enabling innovative solutions for connected assets across a range of industries,” said Michael Riemer, VP Product and Channel Marketing at Decisiv. “This recognition by Compass Intelligence as a best-in-class provider of IoT, smart and connected technology further validates the value of our SRM platform in creating and strengthening customer-provider-manufacturer service relationships across different markets.”
For many commercial and industrial assets, phone, email, paper and siloed applications continue to be the foundation for service management, negatively impacting uptime, profitability, and operational efficiencies. The tsunami of connected asset data has renewed awareness and interest in improving asset performance and availability but this flood of data has done little to solve service process challenges.
The Decisiv platform optimizes service value chain efficiency, reduces costs and maximizes asset availability by enabling in-context access to key information (including connected asset data), real-time communication and collaboration, and business intelligence tools to enhance decision making and ensure service event consistency.
The 2017 Compass Intelligence Awards recognize top companies in the mobile, IoT, and high-tech industry for equipment, services, applications and solutions. Sponsored by Silverwood Partners, HYLA Mobile, Mind Commerce and IoT Analytics, the award recipients are selected by industry editors, thought leaders, and analysts who cover technology.
Compass Intelligence is a market analytics and consulting firm specializing in metrics-driven market intelligence, advisory, marketing support, and insights for the mobile, IoT, and high-tech industries.
About Decisiv, Inc.
Decisiv is the provider of a Service Relationship Management (SRM) software platform for companies in the commercial vehicle, heavy equipment, and industrial asset markets. The Decisiv platform drives uptime, reduces costs, and improves operational efficiency across the service value chain. The cloud-based platform brings the right information to the right people at the right time during the course of service and maintenance events by adding a layer of communication and collaboration to legacy system data and connected asset data (IIoT). Decisiv is already the partner of choice for major vehicle manufacturers, including Volvo, Mack, Hino, Peterbilt, and Kenworth, as well as their dealers and call centers, service networks and managed maintenance providers, and a growing number of fleet customers. For information, visit www.decisiv.com.
Contact: Peggy Liao Senior Director Marketing Communications Decisiv, Inc. 804-762-4153 x358 [email protected]


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