Taiwan Says Moving 40% of Semiconductor Production to the U.S. Is Impossible 
Nvidia CEO Jensen Huang Says AI Investment Boom Is Just Beginning as NVDA Shares Surge 
Samsung Electronics Shares Jump on HBM4 Mass Production Report 
Standard Chartered Names Peter Burrill as Interim Group CFO Following Diego De Giorgi’s Exit 
Salesforce Workforce Reduction Affects Fewer Than 1,000 Roles Amid Ongoing Restructuring 
Alphabet Plans Rare 100-Year Sterling Bond to Fund AI Expansion 
Toyota’s Surprise CEO Change Signals Strategic Shift Amid Global Auto Turmoil 
SpaceX Prioritizes Moon Mission Before Mars as Starship Development Accelerates 
Weight-Loss Drug Ads Take Over the Super Bowl as Pharma Embraces Direct-to-Consumer Marketing 
Kroger Set to Name Former Walmart Executive Greg Foran as Next CEO 
Uber Ordered to Pay $8.5 Million in Bellwether Sexual Assault Lawsuit 
Amazon Explores AI Content Marketplace With Media Publishers 
Canadian Airlines Suspend Cuba Flights Amid Jet Fuel Shortage and U.S. Sanctions 
SpaceX Pivots Toward Moon City as Musk Reframes Long-Term Space Vision 
Indian Refiners Scale Back Russian Oil Imports as U.S.-India Trade Deal Advances 
Anta Sports Expands Global Footprint With Strategic Puma Stake 
Trump Backs Nexstar–Tegna Merger Amid Shifting U.S. Media Landscape 
SUNNYVALE, Calif. and NEWBURY, U.K., Jan. 31, 2018 -- eGain (NASDAQ:EGAN), the leading provider of cloud customer engagement solutions, today announced that company CEO Ashu Roy will talk about digital transformation at Elisa Digital and AI Summit.
A thought leadership forum for executives focused on contact centers, customer engagement, and digital transformation, the event is hosted by Elisa, a premier partner for eGain in the Nordics region.
As part of his presentation, Mr. Roy will discuss how transforming the experience triad holistically—agent experience (AX), business experience (BX), and customer experience (CX)—is critical for success in digital transformation (DX). He will also explain how eGain’s rich capabilities in digital engagement, AI knowledge, and connected analytics, along with Elisa’s services, can make DX easy. In addition, cloud-based innovation, GDPR, and client case studies will be part of the discussion.
Event Details
Date: 1st February 2018
Location: Elisa Corporate Headquarters, Helsinki, Finland
About Elisa
Elisa is a telecommunications, ICT and online service company serving 2.3 million consumer, corporate and public administration organisation customers. Elisa provides environmentally sustainable services for communication and entertainment, and tools for organisations to digitalise their operations and improve productivity. In Finland, Elisa is the market leader in its field. Cooperation with Vodafone and Telenor enables globally competitive services. Elisa is listed on Nasdaq Helsinki Large Cap with approximately 200,000 shareholders. In 2016, Elisa’s revenue was 1.64 billion euros, and the company employed 4,300 people. www.elisa.com.
About eGain
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in an omnichannel world. To find out more about eGain, visit http://www.egain.com.
eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.
eGain media contacts
Corporate
Tim Cox
ZingPR on behalf of eGain
[email protected]
Europe
Jane Stewart
Phone: +44 (0)1635 800087, Ext. 5118
Email: [email protected]
