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Westpac Banking Corp is set to cut over 1,500 jobs as part of its cost-reduction strategy and operational streamlining efforts, according to the Australian Financial Review. The layoffs are linked to Westpac's 2023 UNITE program, which targets technology simplification by consolidating core platforms, modernizing infrastructure, and reducing long-term maintenance and operational expenses.
As of September 30, 2024, Westpac employed 35,240 people globally, based on its latest annual report. In response to inquiries, the bank stated it regularly adjusts workforce numbers to align with shifting investment priorities, though it did not confirm the scale of the layoffs.
“While we continue to invest in more customer-facing and frontline banking roles, some programs may require fewer resources,” Westpac said in an email to Reuters.
The Finance Sector Union (FSU) raised concerns following the reports and has contacted Westpac for clarification. The union is urging the bank to halt any job reduction plans and enter immediate discussions. FSU emphasized that Westpac employees have contributed significantly to the bank’s profitability and should not face mass job losses as a result of cost-cutting initiatives.
This move comes amid ongoing efforts by major financial institutions to adapt to digital transformations and increased competition, while facing growing scrutiny over workforce reductions and their impact on staff and service quality.
With its UNITE program, Westpac joins a growing list of global banks pursuing aggressive cost-control measures through automation and digital integration. However, labor unions argue such strategies risk alienating experienced staff and harming long-term customer service outcomes.
The reported cuts signal a continued shift in banking workforce structures as institutions prioritize technology-driven efficiency over traditional staffing models. Industry watchers will monitor how this restructuring affects Westpac’s performance and public perception in the months ahead.
