Chatmeter Unveils ChatExec and New San Diego HQ with Seven New Hires

SAN DIEGO and NEW YORK, Oct. 24, 2017 -- Chatmeter, the leader in local search marketing and review management, today announced strong momentum at Brand Marketing Summit NYC, taking place October 24-25^th in Brooklyn. As part of this growth, the company launched a new service, ChatExec, along with its relocated headquarters in Central Downtown San Diego to accommodate seven new hires and a growing bench of senior talent as the company continues to experience a strong demand for more sophisticated online reputation management solutions.

Chatmeter Director of Operations Jared Norris is among new hires as Chatmeter growth remains strong and growing with launch of ChatExec, new HQ location in San Diego and talent momentum | www.chatmeter.com Chatmeter unveils ChatExec to protect customer satisfaction and improve online review management for national brands | www.chatmeter.com

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Protecting customer satisfaction for thousands of national brands

Despite the ubiquity of consumer brands, many companies underspend on marketing or heavily outsource. 

“Surprising to many, one of the largest pizza chains has only a few people in their marketing department, making it necessary for this brand to outsource support for online review management,” said Collin Holmes, CEO, Chatmeter. “Whether it’s a major wireless carrier or national auto part retailer, companies across all industries lack sufficient time, interest or resources to review and respond to online reviews effectively.”

Chatmeter ChatExec resolves this challenge for thousands of national brands, and today, the company is making the solution publically available with three purchasing options.

For brands looking for a richer, more comprehensive management solution, marketers can invest in the combined Review Response and Social Publishing option. For businesses with social publishing resources in-house or outsource management to an agency, either option can also be purchased a la carte.

Those that sign up for ChatExec enjoy a white-glove service with complete online review, social media monitoring and content creation. Regardless if a brand has just a few locations, or a few thousand, reviews and posts are monitored daily, actual copy editors draft content, and reports are real-time so brand marketers can more effectively manage their online brand and consumer engagement. With ChatExec, content is hyper-relative, industry-specific, customizable and automated.

New talent and hiring pipeline

Chatmeter’s steady rollout of new technology, insights and services is made possible with its growing bench of digital marketing technology experts.

Chatmeter Director of Operations Jared Norris is among new hires supporting the company’s quick go-to-market strategy as the company continues to scale with business growth. Business intelligence developer David Marcus, developer Mauricio Walters and tech support Ashley Arce will strengthen Chatmeter’s technology team. And bolstering front-office support, additional talent includes senior sales executives Jarrod Salvaggio and Evan Philippi, along with marketing coordinator Brandon Martinez.

“Chatmeter’s solid employee and client growth is a result of our ability to deliver a simple yet robust solution to the complex challenges major brands face with local search and online reputation management,” added Holmes. “We’re excited to welcome Jared, David, Mauricio, Ashley, Jarrod, Evan and Brandon to the team as our Chatmeter family continues to expand.”

Strong and growing in San Diego

The relocation is a result of Chatmeter’s steady growth and commitment to innovation and its long-established partnerships with local search directories. This has put the company in a unique ability to maintain strong and sustainable growth and more swiftly bring to market solutions that solve difficult challenges in the local search industry. 

Chatmeter’s new headquarters location is 225 Broadway, Suite 1700, San Diego, CA 9210. The new and larger office space has stunning views of the bay and is in close proximity to Horton Plaza, The Gaslamp District, Court Houses and The Federal Building.

This momentum follows Chatmeter’s third party research conducted earlier this year to evaluate the value and impact of online reviews and its commitment to online reputation management education.

About Chatmeter
Chatmeter (www.chatmeter.com) helps enterprise retail brands and agencies managing multiple locations increase their revenue. Since being the first Local Reputation platform in 2009, they now analyze and improve over 1,500,000 storefronts for their reviews, rankings and listings.

They help retailers make a distinct impact in revenue by identifying several areas in their online presence that drives customers to choose their stores over competitors. Chatmeter takes this a step further with the only integrated local visibility rank tracker so you can measure ROI using the most complete local presence management platform in the world.

The benefit for the clients is complete online presence management simplified into a single dashboard. They also power a white-label reputation management dashboard for many agencies across the U.S.

Some clients include Sears, Verizon Wireless, Comcast, Aaron's, Kohl's, Bruegger's Bagels, Texas de Brazil, and Dickey's BBQ.

Contact
Hotwire for Chatmeter
Jennifer Sricharoenchaikit, 646-738-6980
[email protected]