Jetstar, the low-cost airline owned by Australia's Qantas Airways, will introduce a new cabin baggage policy from February that requires passengers to pay extra if they want to store carry-on luggage in the overhead lockers. The change aligns the airline with several global budget carriers that charge separately for overhead cabin bag space while including only a small personal item in the base fare.
Under the updated policy, travelers can continue bringing one small bag, such as a backpack, handbag, or laptop bag, free of charge, provided it fits beneath the seat in front of them. Those needing additional cabin baggage will have to purchase Jetstar's "Priority Carry-on" option, with prices ranging from A$25 to A$52 per flight depending on the route. The add-on also includes priority boarding and removes the previous 7-kilogram carry-on weight restriction.
Jetstar said the revised baggage policy is designed to reduce boarding delays and improve the overall airport experience. According to the airline, customer feedback and crew research identified gate baggage checks and competition for limited overhead locker space as major sources of stress for passengers.
Jetstar CEO Stephanie Tully said the new approach reflects the airline's low-cost business model by allowing customers to pay only for the services they need. Travelers carrying less luggage will continue to benefit from lower fares, while those requiring extra cabin space can purchase it as an optional service.
The announcement has triggered criticism from passengers and politicians. Many travelers questioned the additional charge on social media, with some comparing it to other potential onboard fees. Opposition Senator Bridget McKenzie described the move as a "cash grab," arguing that it places an extra financial burden on passengers.
Australia's Federal Transport Minister Catherine King's office said airlines should clearly disclose all optional fees during the ticket booking process to ensure travelers understand the total cost before purchasing. While Jetstar maintains the policy will help improve on-time departures and keep base fares competitive, the airline is expected to demonstrate that the new baggage charges deliver real value to customers.


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