DBS Targets S$1 Trillion Wealth AUM by 2030 Amid Asia Wealth Boom 
Volkswagen Launches €28,000 ID. Cross EV as Europe’s Electric Vehicle Demand Accelerates 
Richemont Q1 Sales Beat Forecast as Cartier Demand Drives Strong Growth 
SK Hynix Stock Soars as AI Memory Demand Outlook Fuels Chip Rally 
SoftBank Corp Partners With Sierra to Expand AI Customer Support Across Japan 
UBS Boosts China Tech Bets, Adds Kuaishou and Meituan to Focus List 
Taiwan Mangoes Head to Europe as Premium Fruit Exports Expand 
Paramount-Warner Bros. Discovery Merger Faces Lawsuit From 12 States 
DeepSeek Eyes China IPO as AI Startup Seeks $71 Billion Valuation in New Funding Round 
ASML Raises 2026 Outlook as AI Chip Demand Lifts Q2 Earnings 
xAI Sues Man for Allegedly Using Grok to Generate AI Child Abuse Deepfakes 
United Airlines Beats Q2 Earnings, Raises 2026 Profit Outlook Despite Higher Fuel Costs 
BHP Q4 Iron Ore Output Rebounds as Copper Prices Boost Revenue 
Hyundai Takes Full Control of Boston Dynamics to Accelerate Humanoid Robot and AI Strategy 
Stripe, Advent Offer Over $53 Billion to Acquire PayPal in Major Fintech Deal 
Rio Tinto Reports Strong Q2 Iron Ore Sales, Maintains 2026 Production Outlook 
Yaskawa Electric Shares Slide as Weak Profit Overshadows Strong AI Demand 
BUFFALO, N.Y., Jan. 22, 2016 -- Castel Communications, LLC, today announced their sponsorship of Call Center Week Winter Conference and Expo, a four-day Customer Care Experience focused upon service leadership. The event will be held January 26 - 29, at The Rosen Centre, Orlando, Florida.
Featured at the event on Thursday, January 28, 2016 at 2:45 PM will be David John, Executive Vice President of LTD Financial Services presenting hands-on experience with Castel Detect™ LIVE Speech Analytics. LTD Financial Services employs over 500 agents conducting business on behalf of the nation's largest credit grantors and debt purchasers. David’s presentation will provide case study examples as to how the immediate detection of non-compliance events are addressed and resolved by his organization all while the call is occurring. David will also discuss with the audience the necessary role Castel Detect™ LIVE Speech Analytics plays in delivering consistent customer service excellence. Learn more about David’s presentation here http://www.callcenterweekwinter.com/david-john-speaker.
In addition to sponsoring CCWW 2016, Castel will also serve as Track Chair for the event’s morning Keynote Speakers. Attendees are invited to stop at booth #410 and speak with Castel regarding speech analytics offerings, call recording and other call center solutions.
About Castel: Founded in 1982, Castel designs call center software, services and solutions engineered for businesses. Castel listens, learns, plans and partners with companies to define and realize their future. For more information, news and perspectives from Castel, please visit Castel Newsroom at http://www.castel.com/castel-info/.
©2016 Castel Communications, LLC. All Rights Reserved. Castel logo is a trademark of Castel Communications, LLC.
Media Contact: Castel Communications LLC Anne Pacifico, +01.800.657.8215 [email protected]
