Amazon.com services have largely recovered for users across the United States following a significant outage reported on Wednesday, according to data from outage monitoring site Downdetector.com. The disruption initially affected thousands of customers, with over 6,000 outage reports filed at its peak. However, the number has since dropped to fewer than 1,000, suggesting that normal access to the e-commerce platform has been widely restored.
Downdetector, which tracks user-submitted reports of service disruptions, also noted that Amazon Web Services (AWS), the company’s cloud computing division, experienced limited issues during the incident. Despite this, AWS confirmed that its systems are now functioning as expected. “AWS services are operating normally,” an AWS spokesperson told Reuters, reassuring customers that the cloud infrastructure has returned to stable operation.
The outage briefly affected online shoppers and businesses relying on Amazon’s extensive e-commerce and cloud ecosystem. AWS powers a large portion of the internet, including websites, apps, and enterprise systems, so even minor disruptions can have widespread effects. The company has not disclosed the cause of Wednesday’s interruption.
This event follows a similar AWS-related outage in October, which triggered global connectivity problems and temporarily took down thousands of websites dependent on Amazon’s cloud infrastructure. The recurrence of such disruptions highlights the growing dependence of global businesses and consumers on AWS for essential online services.
Amazon has since confirmed that both its retail and cloud operations are back to normal. Customers across the U.S. have reported improved access and functionality on Amazon.com, signaling a full recovery from the temporary downtime.


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