SoftBank Shares Slide as Oracle’s AI Spending Plans Fuel Market Jitters 
Azul Airlines Wins Court Approval for $2 Billion Debt Restructuring and New Capital Raise 
SK Hynix Considers U.S. ADR Listing to Boost Shareholder Value Amid Rising AI Chip Demand 
China Adds Domestic AI Chips to Government Procurement List as U.S. Considers Easing Nvidia Export Curbs 
SpaceX Edges Toward Landmark IPO as Elon Musk Confirms Plans 
ADB Approves $400 Million Loan to Boost Ease of Doing Business in the Philippines 
Gulf Sovereign Funds Unite in Paramount–Skydance Bid for Warner Bros Discovery 
EssilorLuxottica Bets on AI-Powered Smart Glasses as Competition Intensifies 
United Airlines Flight to Tokyo Returns to Dulles After Engine Failure During Takeoff 
EU Court Cuts Intel Antitrust Fine to €237 Million Amid Long-Running AMD Dispute 
Coca-Cola’s Costa Coffee Sale Faces Uncertainty as Talks With TDR Capital Hit Snag 
JD.com Pledges 22 Billion Yuan Housing Support for Couriers as China’s Instant Retail Competition Heats Up 
GameStop Misses Q3 Revenue Estimates as Digital Shift Pressures Growth 
Microsoft Unveils Massive Global AI Investments, Prioritizing India’s Rapidly Growing Digital Market 
Intel’s Testing of China-Linked Chipmaking Tools Raises U.S. National Security Concerns 
ANZ Faces Legal Battle as Former CEO Shayne Elliott Sues Over A$13.5 Million Bonus Dispute 
Trello Outage Disrupts Users as Access Issues Hit Atlassian’s Work Management Platform 
SAN FRANCISCO, March 12, 2018 -- SpiceFactory today announced the launch of Cognito, a white label chatbot platform that enables on-demand, contextual banking experiences. With Cognito, banking customers can easily manage their money across accounts, track expenses, and get loan guidance, all from their favorite messaging application.
|
|||||
Cognito chatbot platform brings personalized banking services to the digital native customers who prefer round-the-clock access to their financial information on Facebook Messenger, Slack, Viber and other messaging apps, over searching through bank websites and clunky applications.
Cognito is built to help banks innovate digitally so they can delight customers, reduce friction, and drive growth. The banking chatbots built on Cognito platform are able to address a range of common customer needs, including checking of account balances and transactions, providing credit card expenses summary, and answering FAQs.
“To attract new customers, build a more loyal customer base, and drive more incremental revenue, banks need to meet their customer where they already are - in messaging apps,” says Milos Zikic, CEO of SpiceFactory. “We’ve built Cognito to help banks rapidly meet the expectations of digital customers by providing personalized, one-on-one banking experiences at scale through their preferred communication channels.”
Cognito empowers banks to:
- Provide on-demand access to banking services on messaging apps like Facebook Messenger, Telegram, Viber, and Slack
- Improve cross-sell/up-sell through highly targeted offers
- Provide 24/7 instant support for quick problem resolution
- Deliver frictionless Customer Experience
As a white label chatbot platform, Cognito can be customized according to a bank’s specific needs. The platform enables rapid deployment of branded chatbots for banking and easy integration with the systems of record (ERP, CRM), enabling banks to get to market in weeks, not months.
About SpiceFactory
SpiceFactory is a digital product agency focused on building software products that solve real problems, build brands, grow businesses, and deliver transformative experiences for the end users. The company specializes in developing AI-powered chatbot products for different industries and has recently launched Cognito - a banking chatbot platform to help banks keep and delight customers in the conversational era.
Media Contact:
SpiceFactory
Marijana Mrkalj, CMO
[email protected]
A photo accompanying this announcement is available at http://www.globenewswire.com/NewsRoom/AttachmentNg/a5be8cec-199e-48e3-abba-8dab7e70d464
