Just when the controversy surrounding its exploding “Galaxy Note 7” battery is dying down, it seems Samsung must now contend with another incendiary scandal. This time, the U.S. Consumer Product Safety Commission is warning consumers about one type of the South Korean company’s washing machines after receiving reports that some of them have been exploding.
The problem apparently involves some top-loading models of the brand’s washing machines, ABC News reports. One of the complainants was a woman from Dallas, Georgia who reported that the product she thought was amazingly helpful literally blew up in her face.
The incident occurred on April 8, 2016, when Melissa Thaxton, 32 witnessed the explosion up close as it was running. To make matters worse, her four-year-old was right beside her when the serious malfunction occurred.
“It was the loudest sound. It sounded like a bomb went off in my ear,” Thaxton said. “There were wires, nuts, the cover actually was laying on the floor. I just remember covering my head and leaning towards my son and just screaming this scream that I didn’t even know I could scream.”
Another complainant is Sarah Price of Holly Springs, North Carolina. She only had the machine for two months when it reportedly flew to pieces. Thankfully, no one was in the immediate vicinity when the incident happened.
In response to the reports, Samsung is now in talks with government officials to find a solution to the problem, The Wall Street Journal reports. If the situation can’t be fixed through dispatching of technicians or returning the machines to retail stores, the South Korean company could be looking at another recall.
According to the company, the problem may stem from abnormal vibrations within the machines themselves, causing them to malfunction when washing bulky materials. The CPSC declined to give any comments on the discussions taking place between it and Samsung.


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