Raytheon Australia Opens Its Next Generation Customer Engagement Centre

Marshalltown, IA, Sept. 05, 2017 -- Last week Raytheon Australia opened the doors to their next-generation Customer Engagement Centre at their corporate headquarters in Canaberra. The grand opening featured a guided CAVE2^TM tour, speeches and presentations, as well as a virtual ribbon cutting by the Minister for Defence Industry, the Hon Christopher Pyne MP.

As quoted in the Australian Defence Magazine, Michael Ward, Managing Director of Raytheon Australia states, “The Customer Engagement Centre brings defence technology to life for customers and engineers in ways never before possible through cutting edge virtual reality. As the nation’s leading integrator of mission systems, we will utilise this Centre to create opportunities for innovation and collaboration with Defence and our supplier partners.”

The next-generation Customer Engagement Centre, featuring a Mechdyne CAVE2, can be linked to similar facilities around the globe allowing for real-time collaboration between international teams. Raytheon will also be able to reduce the need for mock-ups, expensive rework, or design changes through the use of the virtual reality environment. The CAVE2 will also be used for:

• Virtual integration
• Facility design and layout
• Operations analysis and simulation
• Design reviews
• Training
• Customer and supplier engagement
• Human factor analysis
• Remote collaboration
• STEM
• Community outreach

A smaller, portable version of the CAVE2 will be available to Raytheon’s industry partners allowing for engagement with local suppliers.

Minister for Defence Industry, Christopher Pyne was quoted in pyneonline.com saying, “I can see the CAVE’s potential in designing the next combat information centre for the Air Warfare Destroyer without the need for mock-ups, expensive rework or design change. Innovation and investment in technology such as this will offer new opportunities to engage with Australian industry and grow our sovereign defence capability.”

The CAVE2 is a 320-degree, panoramic 2D/3D virtual environment consisting of 72 large video screens that use stereoscopic projection and 3D computer graphics. The centre’s CAVE2 is also running Mechdyne software Meeting Canvas and Conduit to help support collaboration, digital prototyping, and interactive and immersive data reviews.

About Raytheon Australia

With facilities located across the country, Raytheon Australia is a highly capable prime contractor with an engineering and technical workforce of 1200 backed by world-class management and quality systems. This local presence is bolstered by strong relationships with small and medium sized enterprises and access to the global resources of Raytheon Company.

About Mechdyne

Mechdyne Corporation is a broad-based technology partner specializing in audiovisual and information technologies (AV/IT), visualization and software solutions, immersive virtual reality technologies, managed services, and technical support services. We address complex projects where an in-depth understanding of user requirements leads to the development of customized solutions involving elements of display, graphics computing, software, and professional services. Headquartered in Marshalltown, Iowa, Mechdyne serves a global client base that includes leading government laboratories, university and research centers, energy, aerospace, manufacturing, and medical organizations, as well as any other user of advanced technology. For more information, visit www.mechdyne.com. 

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Attachments:

A photo accompanying this announcement is available at http://www.globenewswire.com/NewsRoom/AttachmentNg/8c1aba82-12a1-4a11-aee3-4b439452db3d

Mandi Joyner
Mechdyne
641.481.6039
[email protected]