Nvidia, ByteDance, and the U.S.-China AI Chip Standoff Over H200 Exports 
Australian Scandium Project Backed by Richard Friedland Poised to Support U.S. Critical Minerals Stockpile 
Instagram Outage Disrupts Thousands of U.S. Users 
SoftBank Shares Slide After Arm Earnings Miss Fuels Tech Stock Sell-Off 
CK Hutchison Launches Arbitration After Panama Court Revokes Canal Port Licences 
Uber Ordered to Pay $8.5 Million in Bellwether Sexual Assault Lawsuit 
Rio Tinto Shares Hit Record High After Ending Glencore Merger Talks 
Baidu Approves $5 Billion Share Buyback and Plans First-Ever Dividend in 2026 
Ford and Geely Explore Strategic Manufacturing Partnership in Europe 
OpenAI Expands Enterprise AI Strategy With Major Hiring Push Ahead of New Business Offering 
Tencent Shares Slide After WeChat Restricts YuanBao AI Promotional Links 
Prudential Financial Reports Higher Q4 Profit on Strong Underwriting and Investment Gains 
Nintendo Shares Slide After Earnings Miss Raises Switch 2 Margin Concerns 
SpaceX Pushes for Early Stock Index Inclusion Ahead of Potential Record-Breaking IPO 
SpaceX Prioritizes Moon Mission Before Mars as Starship Development Accelerates 
FDA Targets Hims & Hers Over $49 Weight-Loss Pill, Raising Legal and Safety Concerns 
Amazon Stock Rebounds After Earnings as $200B Capex Plan Sparks AI Spending Debate 
BUFFALO, N.Y., Jan. 25, 2016 -- Castel today announced plans to release Castel Explore™ transcription-based speech analytics. Offered as cloud-based or on-premise solution, Castel Explore™ will deliver transcription and speech analytics of call recordings faster and more accurately than other leading vendors in the market. At such a rate, customers can upload, transcribe and analyze hundreds, even thousands of audio recordings in a matter of minutes.
“Castel Explore™ is designed to assist call centers looking to analyze call recordings in batch mode at a very high rate of speed and with high accuracy,” states John Ripa, Chief Operating Officer for Castel. “Castel Explore™ can be set up rather quickly and scaled to provide immediate value and ROI for small, mid-sized and large call centers,” Ripa comments.
Castel Explore’s™ most significant features include a clear-cut interface providing word/phrase trending, specific word/phrase search, compliance risk and customer complaint event review. Priced competitively lower than other solutions, Castel Explore™ will be available Q1 2016.
About Castel: Founded in 1982, Castel designs call center software, services and solutions engineered for businesses. Castel listens, learns, plans and partners with companies to define and realize their future. For more information, news and perspectives from Castel, please visit Castel Newsroom at http://www.castel.com/castel-info/.
©2016 Castel Communications, LLC. All Rights Reserved. Castel logo is a trademark of Castel Communications, LLC.
Media Contact: Castel Communications LLC Anne Pacifico, +01.800.657.8215 [email protected]
