Phoenix City, Alabama, March 20, 2018 -- Despite a recent shift in Medicare’s direction regarding mandatory bundled payment programs, one hospital is taking steps to ensure their patients are well taken care of from the onset of scheduling a procedure through a year post-op.
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Jack Hughston Memorial Hospital has partnered with CipherHealth, a leading healthcare technology company based in New York City, to provide a centralized patient engagement and care coordination platform.
CiperHealth’s integrated solutions suite assists in improving the patient-care process- what experts say is key to the success of bundling and other value-based payment initiatives. And with Jack Hughston’s 1,500 annual hip and knee replacements, streamlining provider coordination and patient engagement processes were a top priority.
“By implementing CipherHealth’s streamlined and automated orthopedic bundle solutions, our goals are to provide the highest quality of care in the most efficient way possible. We are encouraged by CipherHealth’s track record in patient outcomes and care team optimization” said Rachael Crenshaw, Chief Operating Officer at Jack Hughston Memorial Hospital.
Those great outcomes are being made possible using CipherHealth’s comprehensive software made up of the following components: automated text message, cross-continuum care management, and point of care data collection. At Jack Hughston, the orthopedic care coordinator uses all the systems to manage their day-to-day workflow, and patient population under care.
Jack Hughston is now able to prevent avoidable hospital readmissions through proactively identifying post-op complications and addressing them quickly, as well as better management of post-acute situations involving rehab.
This all works to create a better experience for the patient while lowering the cost of care delivered and improving quality and success under a commercial bundle.
"Jack Hughston is certainly a model for successfully executing a bundled payment strategy. As more healthcare organizations move to value-based payment models, looking at programs like these will help drive resource efficiency and outcomes improvement,” said JB Powell, CipherHealth’s VP of Post-Acute Care Strategy.
To learn more about this exciting partnership and CipherHealth solutions, visit www.cipherhealth.com or contact Katie Riess at [email protected] or 703-517-9088.
About Jack Hughston Memorial Hospital
Located in Phenix City, Alabama, just across the Chattahoochee River from the famed Hughston Clinic campus, Jack Hughston Memorial Hospital is an advanced acute-care hospital, offering a range of services, including orthopaedic and general surgery. The hospital has been ranked in the top 10% nationwide for both orthopaedic and joint replacement care. Furthermore, for four years in a row it has been listed among America’s 100 Best Hospitals for Orthopaedic Surgery and Joint Replacement, and has also been included by Healthgrades in the top 5% of hospitals in the nation for overall orthopaedic services and joint replacement.
About CipherHealth
Since 2009, CipherHealth has been innovating and delivering products to help care providers effectively and efficiently provide quality of care for their patients. By harnessing technology to improve patient outcomes and experiences, CipherHealth and its suite of products focus on the evolution of patient care. CipherHealth is based in New York City and was named "Best Place to Work in Healthcare" by Modern Healthcare(2014).
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A photo accompanying this announcement is available at http://www.globenewswire.com/NewsRoom/AttachmentNg/54f84cc6-b1ac-475f-8c1b-533389b690cc
Katie Riess CipherHealth 703-517-9088 [email protected]


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