Ms. Freeman has more than eight years of property management experience. She joined the CASI team in 2012 as a community manager and was later promoted to director of management services in 2016. In her new role as vice president, she will be responsible for overseeing management operations, client relations, client and manager education and training as well as strategic planning and executive leadership of the branch.
“Jennifer has consistently demonstrated true leadership and superior customer service, two of the most critical elements of our business,” stated Annette Byrd, CASI president. “Her professionalism, work ethic, and family spirit have inspired both clients and team members, and I am confident that her contributions in this new position will affect our company’s success significantly in the future.”
Ms. Freeman holds a Bachelor of Science in Marketing from Ball State University and has obtained the Certified Manager of Community Associations (CMCA®) designation from the Community Association Managers International Certification Board.
With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision. To learn more, visit www.associaonline.com.