SUNNYVALE, Calif., Oct. 03, 2017 -- eGain (NASDAQ:EGAN), the leading provider of cloud-based customer engagement solutions, is hosting eGain Digital+AI Day on December 5, 2017 at the Hyatt Regency O’Hare in Chicago.
According to recent research studies, digital transformation program failure rates are 70-90%, largely due to point-solution spaghetti and unsynchronized innovation. eGain Digital+AI Day will showcase easy-to-consume innovation, at-scale customer success stories, and industry-leading next practices to solve DX (digital experience).
Here are highlights:
• Keynote address
- We Solve: ax + bx +cx = dx! Ashu Roy, eGain CEO
• Thought leadership
- Effortless Experience: The New Battleground for Customer Loyalty: Lara Ponomareff, CX Practice Leader, Corporate Executive Board (now Gartner)
• Customer success at scale with eGain
- Multi-play telco
- Diversified bank
• Next practices and ideas
- Easy AX: Digitize the Agent Desktop
- Quick Automation with AI Knowledge
- Connected Analytics: Customer Journey to Service Operation
- Contact Center Orchestration: From Analysis to Prescription
• Demo lounge and expert access (open all day)
How to register
Visit http://hd.egain.com/edad17/index-press-release.html.
Note: All sessions are subject to change without notice.
About eGain
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys using cutting-edge AI, knowledge and analytics on a digital platform. To find out more about eGain, visit http://www.egain.com/.
eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.
MEDIA CONTACT Tim Cox Zing PR on behalf of eGain Corporate Phone: 650-888-6116 Email: [email protected]


SoftBank Shares Slide After Arm Earnings Miss Fuels Tech Stock Sell-Off
Anthropic Eyes $350 Billion Valuation as AI Funding and Share Sale Accelerate
AMD Shares Slide Despite Earnings Beat as Cautious Revenue Outlook Weighs on Stock
Baidu Approves $5 Billion Share Buyback and Plans First-Ever Dividend in 2026
Missouri Judge Dismisses Lawsuit Challenging Starbucks’ Diversity and Inclusion Policies
Toyota’s Surprise CEO Change Signals Strategic Shift Amid Global Auto Turmoil
Nvidia, ByteDance, and the U.S.-China AI Chip Standoff Over H200 Exports
Instagram Outage Disrupts Thousands of U.S. Users
FDA Targets Hims & Hers Over $49 Weight-Loss Pill, Raising Legal and Safety Concerns
Ford and Geely Explore Strategic Manufacturing Partnership in Europe
Nintendo Shares Slide After Earnings Miss Raises Switch 2 Margin Concerns
Global PC Makers Eye Chinese Memory Chip Suppliers Amid Ongoing Supply Crunch
Tencent Shares Slide After WeChat Restricts YuanBao AI Promotional Links
Alphabet’s Massive AI Spending Surge Signals Confidence in Google’s Growth Engine
TSMC Eyes 3nm Chip Production in Japan with $17 Billion Kumamoto Investment
Rio Tinto Shares Hit Record High After Ending Glencore Merger Talks
Nasdaq Proposes Fast-Track Rule to Accelerate Index Inclusion for Major New Listings 



