KANSAS CITY, Mo., April 08, 2016 -- Cerner, a global leader in health care technology, is once again the top performing open network health information exchange (HIE) supplier, according to Black Book Research’s 2016 HIE User Survey. This marks the fourth consecutive year that Cerner has earned the designation.
“Health and care are best when the entire care team is informed, connected and accountable,” said Bob Robke, Cerner vice president for Interoperability. “Our continued high marks from clients in the Black Book HIE user survey show that Cerner has been able to break through organizational silos to connect information that can benefit providers and patients.”
As an example, Cerner announced in February that its HIE successfully enabled physicians in Georgia and South Carolina to have access to more than 2.2 million patient health data records, with the ability to share that information, regardless of where care was provided, to ensure continuity of care.
Earlier this year, Black Book also recognized Cerner as the top EHR provider for client service and support performance. Cerner was determined to be the only EHR/health information technology to offer comprehensive, full, four-level technical support with established clients.
Historically, Cerner has ranked first in a variety of Black Book market research categories including: chains, IDNs, systems, ACOs and networks (2014-15); community hospitals with 101-250 beds (2011-15); physician practice and groups of 11-25; for all specialities (2014-15); hospital staff registered nurses, EHR product satisfaction (2015).
About Cerner
Cerner’s health information technologies connect people, information and systems at more than 20,000 facilities worldwide. Recognized for innovation, Cerner solutions assist clinicians in making care decisions and enable organizations to manage the health of populations. The company also offers an integrated clinical and financial system to help health care organizations manage revenue, as well as a wide range of services to support clients’ clinical, financial and operational needs. Cerner’s mission is to contribute to the systemic improvement of health care delivery and the health of communities. For more information about Cerner, visit cerner.com, read our blog at cerner.com/blog, connect with us on Twitter at twitter.com/cerner and on Facebook at facebook.com/cerner. Our website, blog, Twitter account and Facebook page contain a significant amount of information about Cerner, including financial and other information for investors.
About Black Book
Black Book Rankings, a division of Black Book Market Research LLC, provides healthcare decision makers, IT users, media, investors, analysts, quality minded vendors, and prospective software system buyers, pharmaceutical manufacturers, and other interested sectors of the clinical technology industry with comprehensive comparison data of the industry's top respected and competitively performing technology and managed services vendors in the sector.
The largest user opinion poll of its kind in healthcare IT, Black Book™ collects over 400,000 viewpoints on information technology and outsourced services vendor performance annually. For methodology, key performance indicators utilized, auditing, resources, comprehensive research and ranking data, see http://www.blackbookmarketresearch.com.
Black Book’s trademarked crowdsourced survey processes additionally employ two external and independent validation software leaders on up to ten points of respondent verification, the only researchers in the healthcare industry to launch mobile, web and live telephone interview polling systems. Black Book founders and employees own no financial interest in the vendors ranked for client satisfaction and loyalty, and receive no incentive from vendors.
Cerner Media Contact: Victoria Guerra, 816-724-7218, [email protected]


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