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Walmart and its GoLocal delivery subsidiary have teamed up with Salesforce software company to provide retailers easy access to delivery solutions and technologies for their fulfillment hubs. The companies announced their partnership last week.
Walmart and Salesforce said that they would provide store assist technology through the latter’s app store for businesses. The retailer further said that it would be selling its pickup and delivery technology to more retailers through this collaboration.
This will allow retailers to improve their pickup and delivery services for shoppers. The Walmart delivery solutions will now be made available through the Salesforce AppExchange, and its availability on the platform is aimed at helping retailers succeed in today’s hybrid shopping industry.
As per Fox Business, under the deal, Salesforce will start offering Walmart's GoLocal delivery along with its own Store Assist technology. Store assist will help retail store workers quickly pack orders for delivery or curbside pickup.
The announcement of Walmart and Salesforce’s partnership comes just more than a week after the latter said it would lay off 10% of its workforce to reduce operating costs while trying to improve operating margins. The company said the job cuts were also the result of hiring sprees during the COVID-19 pandemic.
“Through this partnership, retailers can leverage the same innovative and scalable technologies that power Walmart’s pickup and delivery experiences,” Walmart Global Technology’s senior vice president of technology, strategy, and commercialization, Anshu Bhardwaj, said in a press release. Together with Salesforce, retailers can scale their business and deliver the personalized, convenient experiences shoppers expect.”
Salesforce’s vice president and general manager for retail, Rob Garf, also commented, “With the combined power of Walmart and Salesforce, retailers can drive success with best-in-class technology to advance their omnichannel capabilities, drive efficiency and ensure that every purchase quickly gets into the hands of the shopper – no matter where they are.”
