ADT Commercial Business is Back; The “New” ADT Debuts at ASIS 2017

BOCA RATON, Fla., Sept. 25, 2017 -- ADT, a leading provider of security and automation solutions for homes and businesses across North America, is debuting a stronger than ever Commercial and National Account business at ASIS 2017 this week in Dallas.

Featuring a theme of “Expanded Capabilities and Endless Possibilities,” ADT’s exhibit (booth #3533) at ASIS will feature several industry-leading solutions and services, backed by ADT’s scale and Protection 1’s superior customer service.

The booth will showcase demonstrations and information ranging from Network Managed Services and Remote Video to Cyber Security and eSuite 2.0, the company’s innovative customer administration and reporting portal.

“Our people and technology are changing the shape of commercial security,” said ADT CEO Tim Whall. “The new norm at ADT are solutions which cement our stellar reputation for great customer service like same-day service with Tech Tracker, dedicated national accounts operations center teams and phone calls answered quickly by live attendants.”

These capabilities are already driving success within ADT’s Commercial and National Account business. A list of recent “big wins” includes a national jewelry store retailer, a game / wireless services company and an international logistics provider.

“With a laser focus on our customers and a vast background of commercial solutions experience, ADT is now a force to be reckoned with,” said Bob Dale, Senior Vice President of National Account Sales. “Over the past year, we have added dozens of new national account customers to our roster and expanded our business with others, often at the expense of competitors.”

In addition to organic growth, ADT is accelerating expansion through acquisitions. A recent addition to its portfolio is Protec, a commercial security integrator located in the Pacific Northwest. Going forward, other strategic acquisitions of industry-leading companies are planned.

ADT is also growing its business with HOA communities and multi-family dwellings to better serve that growing market. The “new ADT” combines Protection 1’s quarter century of experience serving multi-family homes with ADT’s considerable expertise working with HOA communities. The result is a seamless, world-class operation to serve customers with advanced smart security and home automation solutions.

At the company’s Network Operations Center in Irving, TX, Commercial and National Account customers are offered Managed Network Services, which include the design, implementation and management of security only networks, ISP services and VoIP systems.

For small to medium sized businesses, ADT now offers cyber security solutions in select test markets with plans to roll out nationwide. The cyber security solutions are comprised of monitored and managed IT-networks, anti-virus software updates and cloud-based back-ups.

“Many ADT leaders have spent their entire careers in the security space and understand what it takes to be a partnering provider for national organizations,” stated Jamie Haenggi, ADT Chief Marketing and Sales Officer. “We are committed to using the strength of our brick and mortar local office footprint, massive brand awareness, customer care centers, technological capabilities and talented team members to benefit our customers. All while providing outstanding service at every touch-point. We are in it, to win it!”

About ADT

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse® interactive home and business solutions, and health services, meet a range of customer needs for today’s active and increasingly mobile lifestyles. Headquartered in Boca Raton, Florida.

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Bob Tucker
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