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Katharine Nester, Chief Product & Technology Officer and Steve Severance, VP of Engineering at Ruby Receptionists, will speak at Twilio’s 2017 SIGNAL Developer Conference, Thursday, May 25th at 3:45 pm. Katharine and Steve’s session, “A Blueprint for Delighting your Customers at Scale” will reveal Ruby’s strategy for delivering exceptional, WOW-worthy service and how using Twilio products helps support the company’s ability to provide quality, flexible, and resilient options to meet the needs of a growing customer base.
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The annual conference, held this year May 24-25 at Pier 27 in San Francisco, California, provides a forum for the best and brightest to come together for a conversation about the future of communications technology, and two days of developer craft and advanced Twilio training.
Katharine and Steve will cover how Ruby Receptionists uses Twilio's Elastic SIP Trunk and Programmable Voice products to provide adaptable and high-quality voice solutions that scale, and how Ruby’s development team uses TwiML and webhooks to test and roll out new customer features at an expedited cadence.
Ruby Receptionists is a leading remote receptionist service dedicated to helping small businesses grow, with more than 6,000 customers across North America.
About Ruby Receptionists
Hearkening back to an era when every call at an office was answered by a friendly receptionist, Ruby Receptionists provides personalized live, remote receptionist services to thousands of small businesses across North America. Located in Portland, Ore., Ruby’s ability to scale quickly and deliver legendary service is fueled by smart proprietary mobile technology and a unique mission to create world-class customer experiences. Founded in 2003 by CEO Jill Nelson, Ruby Receptionists has gained national recognition for its success being named a FORTUNE magazine Best Small Company to Work for in the U.S., a 100 Best Companies to Work for in Oregon, and one of Oregon’s fastest-growing companies for the past ten years. To learn more, please visit www.callruby.com
Attachments:
A photo accompanying this announcement is available at http://www.globenewswire.com/NewsRoom/AttachmentNg/334cf35b-a2b9-4c97-beea-2e8492a37ca9
Ann Finlay Ruby Receptionists 8666117829 [email protected]
